Program Manager, Integrations Operations

Program Manager, Integrations Operations

This team has the opportunity to make significant impact building out new operational features to support the unique requirements of new products. This team will leverage subject matter expertise across its members to drive operational changes across some of the most innovative spaces at Meta.

Responsibilities

Lead and coordinate with global cross-functional teams including Product, Engineering, Public Relations / Communications, Public Policy, Legal, Quality, and others to problem solve and develop solutions in support of product launches

Develop / design processes to drive efficiency and effectiveness and ensure essential KPIs / service goals are met

Track and analyze key operational metrics to understand the support ecosystem and help determine where to focus optimization efforts

Drive impact towards product goals, and work with leaders across the organization on strategies for executing, measuring progress, and sharing results

Build relationships with global and cross-functional teams to understand and anticipate risks to the company, and develop global solutions for monitoring operations and responding to external events

Minimum Qualifications

BA / BS Degree

10+ years of experience in operations in domains such as online operations, informational systems, compliance, risk management, policy, legal operations, or management consulting

Experience working with product teams on new launches

Demonstrated experience influencing across functional boundaries and / or globally

Experience driving operational changes, partnering with operations, engineering, or other technical teams

Analytical and problem-solving experience

Preferred Qualifications

MBA

Experience working in marketing / sales / business development and / or partnerships functions

Experience with predictive or descriptive analytics and working with machine learning teams

Public Compensation

$143,000 / year to $202,000 / year + bonus + equity + benefits

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.