Senior Client Manager - Employee Health & Benefits

Senior Client Manager Employee Health & Benefits

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Senior Client Manager on the Employee Health & Benefits team, you'll work closely with other MMA service team members to provide assistance and technical expertise in the sale, placement and service of employee benefits. This individual will work closely with the Client Executive and Client Director to provide strategic guidance to clients, partnering as the daily go-to benefits professional. This role forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, presenting at open enrollment meetings, and ongoing problem resolution. Travel is a requirement of this position.

Our future colleague.

We'd love to meet you if your professional track record includes these skills :

• Bachelor's degree or equivalent work experience required.
• Understanding of the key challenges in Employee Benefits plans and current health care trends.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem-solving and resolution skills.
• Strong organizational, project planning and management, analytical, and multi-tasking skills.
• Excellent client relationshipbuilding and presentation skills.
• Superior listening, verbal, and written communication skills.
• Proficiency with Microsoft Office suite required.

These additional qualifications are a plus, but not required to apply :

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.