Group Sales Manager

Group Sales Manager

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers in qualifying roles may enjoy a range of benefits, including Marriott Employee Discounts Worldwide, Medical, Dental, Vision Insurance, Company-Sponsored Life Insurance, Short & Long-Term Disability Insurance, Tuition Reimbursement Program, 401(K) with Discretionary Company Matching Contributions, and Employee Assistance Program.

Responsibilities

The overall objective and purpose of the Group Sales Manager is to sell Group Rooms and Catering business. The incumbent is responsible for optimizing revenue opportunities for the property and attaining annual budgets. They are to provide inspiring and strategic leadership while directing the activities of the sales department in support of the mission, core values, standards, and goals established by the company.

Primary areas of responsibility include, but are not limited to the following :

• Sell to achieve your pre-determined sales goals for both rooms and catering on a monthly, quarterly, and yearly basis.
• Complete activities including, but not limited to, telemarketing, prospecting and qualifying potential leads, soliciting viable leads, and preparing and presenting written proposals / contracts and oral presentations.
• Assist in compiling sales forecasts, developing guest room rates, collecting and reporting sales data, and managing the departmental budget.
• Direct maintenance of sales files, accounts, and additional administrative duties.
• Participate in meetings, as needed.
• Utilizing Sales resources and systems to include Know land, Hoovers, Jigsaw, etc.
• Determine, develop and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations.
• Develop and maintain ongoing relationships with customers, community organizations, and professional associations to maintain visibility and market share. Continually targets and prospects new business through individual creativity and innovation.
• Create and implement sales strategies to maximize profits of the hotel while maintaining customer satisfaction.
• Analyze competition, market trends and customer needs to continually assess the productivity against established goals.
• Strategically evaluate and determine the revenue potential of clients compared to the established goals of the hotel to ensure profitability.
• Maximize revenue by selling all facets of the hotel.
• Manage account details so all pertinent aspects of solicitation and closing are complete and documented.
• As the primary contact for customers, notify / coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Plan and execute sales trips, sales calls, and site visits. Travel locally to conduct outside calls and promote the hotel. Also, travel to attend trade shows, conferences, and industry meetings.

Qualifications

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

Minimum qualifications :

Supervisory responsibilities :

Work environment :

Physical demands :

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.