Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.
Job Summary The Senior Sales Manager plays a critical role within the In-Venue Sales organization as they will be responsible for driving the sales efforts of their assigned hotel. This position will act as front-line sales for the hotel sales team, responsible for generating all Scope of Work (SOW) and Contracts for their leads.
Essential Functions : Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
Responsible for generating and revising scope of work, quotes, proposals, & contracts based on the needs of hotel leads requiring AV products and services.
Follow the Catalyst Sales Process as directed by the National Director of Venue Sales and / or Venue Director of Sales.
Responsible for having a deep knowledge of Pinnacle Live's products and offerings while displaying a passion for learning and understanding new technologies.
Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
Responsible for entering all pertinent client information into Pinnacle Live's CRM platform and developing and driving an individual sales strategy.
Communicate & collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
Education & Experience : Bachelor's degree in business or related field.
Minimum of three (3) years of experience in a customer service facing role.
Minimum of two (2) years of experience in a hospitality sales leadership role.
Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.
Required Skills & Knowledge : Highly skilled communicator; exceptional interpersonal and relationship-building skills.
Highly skilled at project management; proven success working in a fast-paced environment.
Problem solver mindset : ability to remove obstacles for clients through strong organizational skills.
Highly skilled customer service mindset : willing to go above and beyond for Pinnacle Live clients.
Very strong time management skills with the ability to work on multiple projects at a time effectively.
Benefits : Performance based incentive plans on top of base salary.
Generous time off with PTO, holidays, and sick / personal days.
401k with a contribution match.
Insurances; health, vision, dental and more.
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions.
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Audio Visual Manager • New York, NY, United States