General Manager

Job Description

Job Description

About Us : Walk-On's, a leader in the casual dining full-service restaurant industry, is known for its high-volume sales, scratch-made food, and extensive operations. Our restaurants, each with an average seating capacity of 300, are dedicated to delivering unforgettable dining experiences through exceptional service and a passion for culinary excellence.

Job Overview : Walk-On's is looking for a dynamic and experienced General Manager. The ideal candidate will be a savvy business professional with a strong focus on people management, upholding high standards of cleanliness, and ensuring overall accountability within the restaurant. A key aspect of this role is developing a high-level training program to ensure our staff meets and exceeds our rigorous standards.

Key Responsibilities :

• Oversee day-to-day operations, ensuring seamless service and a high-quality dining experience for all guests.
• Drive sales growth while effectively managing financial aspects including budgeting, P&L analysis, and cost control.
• Develop and implement a comprehensive training program for staff, focusing on service excellence, product knowledge, and operational efficiency.
• Recruit, train, and develop management staff, fostering a culture of leadership and professional growth.
• Uphold rigorous standards of cleanliness and sanitation throughout the restaurant.
• Ensure compliance with all local, state, and federal food safety and health regulations.
• Handle customer relations with professionalism and resolve issues tactfully.
• Coordinate with the culinary team to maintain the integrity of Walk-On's scratch-made menu.
• Work with marketing to enhance the restaurant's visibility and brand recognition.
• Lead by example to cultivate a positive work environment and a team-oriented culture.

Qualifications :

What We Offer :