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Associate Client Services Director

Associate Client Services Director

NYC StaffingNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

Associate Client Services Director

Start : week of 11 / 10

Duration : 6+ months with potential to extend

40 hours per week

Fully Remote is fine

EAST COAST HOURS

Brand Agency experience

Our client is an independent brand agency that blends strategy, creativity and craft to help brands flourish and businesses grow. They are currently seeking an Associate Client Services Director who has creative agency experience and is curious, ambitious and driven to join the team for a 6 month freelance assignment for a leave coverage.

Responsibilities

  • Joining the current client services team to coordinate and contribute to strategy, design, marketing and experience projects
  • Overseeing diverse creative industry project types and working autonomously and as part of a team while overseeing high-profile client relationships
  • Working in a relatively fast-paced, deadline-driven environment and interfacing with all client levels to maintain strong and long-lasting relationships
  • Engaging clients with enthusiasm and authenticity around the services we offer to bolster incremental business development
  • Working with clients to determine their creative and other marketing needs and identifying and presenting the agency's services that address evolving client needs
  • Assisting in the delivery of client projects, communicating closely with clients throughout the process
  • Negotiating timelines with clients and educating them about implications of changes to their schedule to ensure all deadlines are met
  • Coordinating workload, priorities and project planning with the wider team
  • Coordinating projects with third party suppliers as required

Role Expectations

  • Someone who has a clear sense of Account Management best practices and can identify what needs to be done, as opposed to always looking to be told
  • You should be comfortable interacting with large, high-profile clients
  • You should be highly efficient and have strong time management skills, able to juggle multiple projects at a time
  • You must be detail orientated and highly attentive, enabling you to listen diligently, take copious notes and read between the lines at times
  • You must maintain an understanding of client's products / services, target audience(s) / market, distribution, business performance and trends
  • You should never settle for mediocre and aspire to challenging goals! You must love to work and put in the necessary effort to ensure the best quality product.
  • You must be respectful of coworkers, know when you don't know, be ok with being wrong, respectful to our clients and have common sense around appropriate work topics
  • You must protect the agency's profitability and understand how to manage estimated work / hours against actual hours to ensure an appropriate margin. You must understand what scope creep means and how to address it
  • You'll report to the Head of Client Services
  • Mandatory Skills and Experience

  • 5+ years of agency, B2B or client-side experience within Account Management and marketing in the creative industry
  • Prior experience in a brand / creative agency is a must
  • Bachelors degree in marketing, advertising or equivalent field
  • Excellent business writing skills (e.g. memos, reports, plans and proposals) and presentation skills
  • Demonstrated ability to work effectively as a part of a team
  • In this position, you may have access to client or customer systems, confidential and / or proprietary information or data.

    Benefits

    Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental / vision / term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

    Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also :

  • Email your resume in Word to : danielle.aranya@jobalert.creativecircle.com
  • Please do NOT change the email subject line in any way. You must keep the JobID : DA12-1881528 in the email subject line for your application to be considered.

    Danielle Aranya - Lead Recruiter

    For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM / OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

    Creative Circle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

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