Business Systems Manager

Salary : $127,000.32 - $185,658.60 Annually

Location : Los Angeles, CA

Job Type : Full-Time

Remote Employment : Flexible / Hybrid

Job Number : R9570D

Department : 82000 - COURT TECHNOLOGY SERVICES

Division : 82501 - CTS CMS APPLICATIONS EXEC STAFF

Opening Date : 10 / 30 / 2025

Closing Date : 12 / 2 / 2025 11 : 59 PM Pacific

Position Description

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. With an annual budget exceeding $1 billion, the Los Angeles Superior Court operation scales one of the nation's largest counties, covering over 4,084 square miles and serving over 10 million residents.

The Court's justice-oriented mission, dynamic workforce and the ever-evolving needs of the community at large offer bold and rewarding opportunities for talented, public-sector professionals and leaders who seek to foster and realize positive impact. Find out more about your future with the Superior Court of Los Angeles County - connect with us today.

ABOUT THE POSITION

The Business Systems Manager will manage a team of analysts responsible for evaluating, gathering requirements, supporting and enhancing business systems to meet organizational goals. The Manager will work closely with stakeholders, technical teams, and cross-functional partners to formalize complex technology requirements and implement low-code technology projects through use of various technologies. This role requires process understanding and business requirement gathering capability and leadership capabilities to manage team to ensure requirements are aligned with objectives and deliver measurable value to end users. For a detailed job description, click Please note the requirements in the job description may vary from the requirements in this bulletin. Applicants must meet the requirements stated in this bulletin.

Key responsibilities :

• Provide leadership : Direct the work of subordinate supervisors and staff, including performance monitoring, coaching, and managing personnel actions.
• Stakeholder management : Cultivate and manage relationships with stakeholders and customer groups, acting as the liaison between them and the IT department.
• Project and systems management : Oversee the analysis, design, and implementation of new technology projects, and support existing systems.
• Technical specifications : Translate business requirements into functional and technical specifications for software applications.
• Application configuration : Oversee the configuration of applications to ensure they achieve the desired business capabilities and develop solutions on low-code platforms
• Application issue management : Identify, analyze, and resolve application issues reported for support.
• Vendor coordination : Manage relationships and coordinate work with vendors and other external service providers.

This is an at-will managerial position. The Trial Court Employment Protection and Governance Act (SB 2140) authorizes the Court to exclude managerial employees from the employment protection provisions of the Act subject to meet and confer.

THIS IS A TELEWORK ELIGIBLE OPPORTUNITY

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.

SELECTION REQUIREMENTS

To qualify, you must meet one of the following options at the time of application :

Note : Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

DESIRABLE QUALIFICATIONS

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked

Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click

WHAT TO EXPECT AFTER APPLYING

This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below :

EVALUATION : Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.

ELIGIBILITY : Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list.

Questions regarding this posting may be e-mailed to

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Los Angeles Superior Court is an equal opportunity employer.

MegaFlex Benefit Plan

Benefits may be purchased using a tax-free monthly benefits allowance of 14.5% or 17% of the employee's monthly salary or $1,300.00, whichever is greater. The percentage is based on employee's years of service. If the monthly cost of the benefits selected is less than the monthly allowance, the employee receives the difference as additional taxable pay. For detailed plan information, click .

Insurance

The MegaFlex plan includes a robust range of insurance options, including medical, dental, disability, life, and AD&D insurance.

Flexible Spending Accounts

Employees may contribute up to $266 per month into a tax-free Health Care Spending Account and up to $400 per month tax-free into a Dependent Care Spending Account. The Court contributes up to $375 per month to the Dependent Care Spending Account.

Leave Benefits

Annual Leave - Instead of traditional sick and vacation leave, employees earn 10 days of annual leave per year and may buy up to 20 additional days of annual leave.

Holidays - 14 days per year.

Bereavement leave

Retirement

Savings Plan (401k) - Optional tax-deferred supplemental retirement plan that includes a County match up to 4% of employee's salary.Deferred Compensation Plan (457) - Optional tax-deferred supplemental retirement plan that includes a County match of up to 4% of employee's salary.

Retirement Pension Plan administered by the Los Angeles County Employees Retirement Association (LACERA).

If the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013, that person's pension will be limited under the Public Employees' Pension Reform Act (PEPRA). For these purposes, a "new member" is someone who first becomes a member of LACERA on or after January 1, 2013 - that is, someone first employed by the County on or after December 1, 2012 - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. For further information, visit .

Other Benefits :

The Commuter Benefit Plan (CBP) - Allows employees to pay for eligible public transit expenses using pre-tax dollars (up to IRS limits).

Employee Assistance Program (EAP)

Tuition Reimbursement - The Tuition Reimbursement Program provides eligible employees with tuition assistance (maximum $2000 per fiscal year) for courses toward a degree program at an accredited college and / or university. The program is intended to support the ongoing development of a highly effective workforce at the Court.

The information contained herein concerning the benefit package available to incumbents in this classification is based on an employee's appointment to a full-time, permanent position in the Court service in this class. The specific benefit package any individual employee may receive is subject to change based on that employee's particular employment status and payroll title.

01

INSTRUCTIONS : The information you provide on this application and supplemental questionnaire will be evaluated to determine your eligibility to participate in the next phase of the recruitment process. Please be as specific as possible and include all information as requested. A resume or a reference to a resume will not be accepted in lieu of a complete application and questionnaire, or considered in determining your eligibility to participate in the next phase of the recruitment process. Incomplete responses, false statements, omission of a material fact, or partial information can result in disqualification from the examination process.

02

EDUCATION VERIFICATION : If your qualifications include a degree, a legible copy of your diploma or transcripts (unofficial transcripts are acceptable), must be attached to the application to receive credit. You may also email a copy to mpenate@lacourt.org.

03

Describe your experience as a Business Systems Manager, including the number of years as a manager and the types of projects you've overseen. If no experience, enter "N / A."

04

Provide an example of a time you led a team through a major systems implementation or upgrade on requirements. What challenges did you face, and how did you overcome them? If no experience, enter "N / A."

05

Describe your approach to performance management for business analysts. How do you ensure that your team delivers high-quality work while meeting project deadlines? If no experience, enter "N / A."

06

What methodologies and tools do you prefer for business analysis? If no experience, enter "N / A."

07

Give an example of a complex requirements project you undertook and what was involved in it. If no experience, enter "N / A."

08

Do you have any AI experience? If yes, please describe what experience do you have. If no experience, enter "N / A."

09

Do you have any power platform experience? If yes, please describe what experience do you have and indicate how many years of total experience. If no experience, enter "N / A."

10

Do you have any UI path experience? If yes, please describe what experience do you have and indicate how many years of total experience. If no experience, enter "N / A."

Required Question