Production Operations/Site Reliability Analyst
Company
Federal Reserve Bank of St. LouisWorking closely with a dedicated team comprised of operational support, developers, testers, business analysts, product owners, and scrum masters to prioritize, refine, and deliver quality solutions for Treasury Forecasting and Cash Reporting business lines.
Analyst will support both Treasury’s Office of Fiscal Projections (OFP) and Fiscal Service’s Cash Reporting Branch (CRB).
OFP is responsible for producing forecasts of U.S. Government cash flows and the amount of Federal debt outstanding. CRB is responsible for collecting receipt and expenditure data from federal agencies and producing the Daily Treasury Statement (DTS), which summarizes the daily cash and debt operations of the Treasury.
The role will provide application support for Cloud technology solutions, including application monitoring, application tuning, troubleshooting, resolution of complex technical issues, and development of standard maintenance procedures.
Responsibilities
- Monitor infrastructure health, system data interfaces, data ingestion processes using observability software (e.g. Grafana and OpenSearch)
- Review application, infrastructure and user logs when incidents occur and to satisfy security compliance activities
- Respond to system observability alerts and user feedback by providing first level help for business operations to ensure application availability in all environments
- Collaborate with application development and infrastructure support teams to resolve application issues, execute release builds, support testing and coordinate disaster recovery activities
- Troubleshoot complex system issues and prepare customer communications to include ongoing status updates, business impact and root cause analyses to comply with service level agreements (SLA)
- Manage requests, incidents, and change activities (scheduling, approvals, customer communications, changes tickets, documentation, etc.)
- Ensure application maintains operational processes to support security, audit, and business continuity compliance
- Work directly with federal agencies, financial institutions, and vendors to resolve complex application and interface issues
- Participate in on-call rotation (24x7) shared amongst operational support team members
Qualifications
- B.A., B.S. or other baccalaureate / undergraduate degree with a major or specialized courses in : Computer Science, Information Systems or related fields of study
- At least 3 years’ experience
- Strong communication skills; verbal and written with the ability to articulate clear and concise instructions and resolutions
- Excellent problem solving, organizational, and analytical skills
- AWS certification or commensurate work experience preferred
- In-depth knowledge and ability to execute and write ad-hoc database scripts
- Strong technical skills with the ability to coordinate, manage, and ensure the success of deployments
- Ability to analyze technical issues and communicate with technical and non-technical audiences
- Experience with tools such as Jira, Everbridge, Apptio, CloudWatch, DBHawk, Athena, Grafana, or OpenSearch a bonus
- Understand and can trace transaction, batch, and file processing flows
- Less than 5% travel
- US Citizenship required
Total Rewards
Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth along with a wide range of benefits and perks that support your health, wealth, and life.
Salary : $72,200-$92,000
In addition to competitive compensation, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance :
- Generous paid time off
- Flexible on-site work arrangements
- Tuition & Training assistance / reimbursement
- 401(k) match & Annuity / Pension fund
- Top-notch health care benefits
- Child and family care leave
- Professional development opportunities
- And more...
At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve most effectively serves the American public by building a more diverse and inclusive economy.
Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains strong as we continue enhancing our efforts.
Learn more about Bank’s .
The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Job Category
Information Technology
Work Shift
First (United States of America)
Production Operations/Site Reliability Analyst
LouisWorking closely with a dedicated team comprised of operational support, developers, testers, business analysts, product owners, and scrum masters to prioritize, refine, and deliver quality solutions for Treasury Forecasting and Cash Reporting business lines. Analyst will support both Treasury’s...
Salesforce Administrator Business Analyst
A company is looking for a Salesforce Administrator/Business Analyst. ...
Senior Business Analyst-100% Fully Remote
Serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff in support of business process. The analysis of business processes and change management and business organizational readiness initiatives to support development and design. Working ...
Healthcare Business Analyst - Expert Claims Review
At Zelis, the Business Analyst - Expert Claims Review (ECR) is ultimately responsible for enabling high quality user stories under our ECR product umbrella. In this role, you will work as part of the Product team to facilitate clear and open communication between Business Owners, Scrum/Development, ...
Business Process Improvement Analyst - ( Six Sigma Certified) - Remote & 2 Days a week onsite - Hybrid role - LOCALS ONLY
CPI) to achieve end-to-end business optimization of complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude...
Business Analyst
The Business analyst serves the business working closely with technology teams to ensure that business needs are met through technical solutions. The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. Collabora...
Senior Business Systems Analyst - Branch Infrastructure
Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases and test cases. Supports multiple highlyplex business processes and serves as a functional leader. Refinement of Features and User Stories of moderate to highplexity through collaboration b...
E&C Business Intelligence Analyst Senior Manager
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Uphold the firm's code of ethics and business conduct. Collaborating with cross-functional teams, including Finance, the Office of the Chief Data Officer, the O...
Business Analyst/Marketing and Communications - Technology
We are looking for a high performing Marketing & Communication Business Analyst to partner with business disciplines and provide hands on management of several applications. Experience with writing, social media and/or intranet platforms, MS Office, communications, and editingBachelor's Degree in Bu...
Taco Bell - Crew Member - Urgently Hiring
Taco Bell - S Telegraph is looking for a full time or part time crew member to join our team in St.As a Taco Bell - S Telegraph crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibility to...