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Administrative Associate (M-F 8am-430pm)

Administrative Associate (M-F 8am-430pm)

Williams LeaWheeling, Illinois, USA
3 days ago
Job type
  • Full-time
Job description

Schedule : Monday Friday 8 : 00 AM 4 : 30 PM

Pay Rate : $16 / hour

Responsibilities

  • Perform work in administrative support including but not limited to :

Answering phone lines

  • Providing customer service
  • Editing / transcribing documents
  • Data entry for expenses time invoices and other items
  • Creating reservations / scheduling (meetings conference rooms A / V hospitality travel concierge)
  • Oversight for confidential company information including but not limited to :
  • Corporate credit card information

  • P-cards
  • Employee and client distribution lists
  • Prospective and current employee information
  • Utilize appropriate logs and / or tracking software for all administrative support work
  • Ensure that job tickets are properly filled out before beginning work
  • Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
  • Communicate with team members lead supervisor or client on job or deadline issues
  • Meet contracted deadlines for accepting completing and delivering all work
  • Troubleshoot basic equipment problems
  • Interact with clients over the phone via video or electronically
  • Prioritize workflow
  • Perform Quality Assurance on own work and work of others
  • Answer telephone emails and place service calls when needed
  • Adhere to Williams Lea policies in addition to client site policies
  • Use equipment and supplies in a cost-efficient manner
  • Qualifications

  • High school diploma or equivalent education
  • Minimum one (1) year administrative support experience in a professional organization preferably in the legal or banking industry
  • (Formal education and / or training may be considered in lieu of experience)

  • Skilled in the use of MS Office software (Word Excel PowerPoint); strong keyboarding and typing skills
  • (Basic knowledge of Microsoft Office suite)

  • Familiar with other software programs for providing administrative support
  • Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results
  • Excellent organizational skills
  • Ability to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and / or highly confidential documents and information with professionalism and discretion
  • Ability to exercise good judgment to make decisions that conform to business needs and policy
  • Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced environment
  • Ability to communicate professionally both verbally and in writing
  • Demonstrate proficiency in using equipment / technology / software and hardware necessary to perform job functions
  • Must be self-motivated with a positive attitude
  • Proven customer service skills are required to create maintain and enhance customer relationships
  • Required Experience :

    IC

    Key Skills

    Business Intelligence,Car Driving,Analysis,Android,Fireworks

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Administrative Associate • Wheeling, Illinois, USA

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