Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities :
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements :
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;
must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.
Customer Service Representative
Service Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. Ability to maintain a positive rapport with cus...
Customer Service Representative
Customer Service Representative. Work Directly with CEO in addressing customer needs and services within the client portfolio in a fast-paced environment. Provide customers with up-to-date product information and answer customer questions regarding products and pricing in our Manufacturing Facility....
Customer Service Representative
Customer Service Representative. Work Directly with CEO in addressing customer needs and services within the client portfolio in a fast-paced environment. Provide customers with up-to-date product information and answer customer questions regarding products and pricing in our Manufacturing Facility....
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Trilingual Mandarin/Cantonese Customer Service Representative
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to identify customer needs and clearly articulate products and services. Join us on our mission to elevate customer experiences fo...
Customer Service Representative I - Full Time - Swansea MA
Our Customer Service Representatives – Business Office are friendly, energetic individuals who provide quality service to our customers. A Business Office Customer Service Representative I is responsible for producing favorable outcomes for all customers, fellow team members, the company and the com...
Customer Service Representative
We are currently recruiting top talent for our Central and Pacific time zones for Medicare Retiree Solution Customer Service Centers. Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members. Customer Service Experience Preferred. Anchored in our brand...
Lead Customer Service Representative
This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards. Trouble...