Insurance Service Associate

Insurance Service Associate

We are looking for an experienced Insurance Service Associate supporting Property & Casualty Insurance clients in Phoenix, Arizona. You will play an essential role in delivering outstanding customer experiences. You'll receive thoughtful guidance as you communicate with clients, solve problems, and support their insurance needs, always ensuring that every interaction is efficient, fair, and aligned with our company's values.

Key Responsibilities :

• Deliver exceptional service to clients through various channels including phone, email, and chat, making every interaction count.
• Build a solid understanding of a product, gaining valuable insurance industry expertise you can grow throughout your career.
• Utilize modern internal systems and software such as HRIS, Salesforce, Flex, Core Advanced, and ORS to efficiently process information and streamline your workflow.
• Complete accurate data entry with strong prioritization and organization skills, ensuring details are always in perfect order.
• Thoroughly document all interactions to provide transparency and continuity in client support

Requirements Qualifications :

Technical Skills :

Soft Skills :