Case Manager

Direct Counsel is seeking two Bilingual Case Managers to join a boutique law firm located in Los Angeles, CA. As a Case Manager you must be highly organized and able to work on a varied caseload.

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person.

Order medical records from providers and communicate with clients and providers during the course of treatment.

Obtain documents necessary to support injury and / or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files.

Prepare comprehensive demands and assemble support for submission to carriers

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Requirements

Qualifications

Communicate effectively in writing and verbally in English and Spanish (required)

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager preferred.

Ability to be a team player and follow procedures.

Proactive interaction with clients, insurance companies and medical providers.

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook

Benefits

Competitive compensation package, salary, benefits, bonus