Now Hiring!
Sleep Expert Sales
Is your current job a nightmare? Make it a dream!
Mattress Firm
The most trusted authority on sleep
We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer.
With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, we have helped millions of people get better sleep.
That’s who we are and what we do because everyone deserves a great night’s sleep.
Helping people sleep wellso they live well
Did you know we spend a third of our lives in bed? That’s why our priority is making sure everyone’s eight hours are perfect.
We’re looking for passionate, ambitious people : innovators, action takers, growth seekers and life changers. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary.
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise.
Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail.
Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.
Why work for Mattress Firm?
Our teams arepassionate, and our culture is inspiring
You’ll be surrounded by ambitious people : innovators, action takers; life changers that will inspire you
Excellent growth opportunities through education and development programs
Great benefits
Get paid on demand
Mental health and life resources
Great employee discounts :
mattresses and sleep accessories
cell phones and electronics
travel
car and home loans
and more
Medical, dental, prescription, and vision plans
401(k) with employer matching
Some positions have base pay or uncapped commission
Job Description
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers, serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Execute current visual merchandising and POP standards
Adhere to company merchandising and marketing programs to standard
Follow company policy and execute company standards on appearance and functionality
Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
Seek and accept constructive feedback for continuous personal, professional and performance development
Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities
Maintain awareness of competition, advertisements and services offered, develop strategies to counter
Leverage social media to positively impact brand awareness and increase sales
Ensure timely open and closing procedures
Follow all Company procedures on cash handling including acceptance of payment and deposit processes
Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchases
Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing
Professional communication and representation of company brand in all internal and external interactions
Complete all required training modules and certifications prior to the due date
Ensure all safety policies and procedures are followed to maintain a safe work environment for all
Communicate professionally with all internal and external contacts
Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representation
Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations
Life at Mattress Firm
Our mission andvision
As America’s most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands and the knowledge of our Sleep Experts®, we make it easy to get a great night’s sleep, every night.
History
In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, we have helped millions of people get better sleep.
Benefits beyond a paycheck
We support you just like we support our customers that’s why we offer an extensive range of benefits designed to support you, your family, and your future.
Diversity, equityand inclusion
We believe in an inclusiveenvironment that attracts, develops and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.
Giving back to our community
Whether it’s volunteering at a foster care agency, food bankor even an animal shelter, we believe in giving back to our associates and the communities they live and work in.
That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.
Sleep Expert - Sales
With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, we have helped millions of people get better sleep. The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. With low prices...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Guest Service Associates/Cashier - Alltown Fresh
Guest Service Associate/ Cashier (GSA). ...
Inside Sales Representative
The Inside Sales Representative will play an important role in supporting our key accounts through teamwork and customer management. The successful candidate will have a solid sales aptitude, exceptional customer service orientation, and advanced communication and organizational skills. Handle inbou...
Outside Sales Representative
At Terminix Nation, we view sales as the natural result of building strong relationships and solving customers’ problems. Our sales team is the engine that keeps Terminix running. When you start in sales at Terminix Nation, you’ll get down and dirty. Once you know that, you’ll turn your talents to p...
Warehouse Associate
Warehouse Associates load and unload both by hand and with equipment and other duties as assigned by site leadership. Associates are paid by the truck. Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate. Capstone is a North American supply chain ...
Drywall Laborer / Stocker
If you are a dependable and personable individual who is looking for a rewarding career with an established company, we want to hear from you! The Drywall Laborer / Stocker provides delivery support to the L&W Supply branch location. ...
Customer Service Representative
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Customer Service Representative (CSR). Customer Service Representative: 1562 Hooksett Road, Hooksett NH. Excellent customer service skills. ...
Seasonal Sales Associate
As a Seasonal Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers during one of the busiest times of the year. Are you a "people person" who has a talent for making friends with perfect strangers? Do you have a love for shopping and the Tillys lifestyle? Ar...
Amazon Delivery Station Warehouse Associate
Amazon Delivery Station Warehouse Associate. Even with climate controls, temperatures can vary between 60°F and 90°F in some parts of the warehouse; on hot days, temperatures can be over 90°F in the truck yard or inside trailers. We have jobs that fit any lifestyle, state-of-the-art workplaces, team...