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Weekday Overnight Manager

Weekday Overnight Manager

Planet FitnessRaleigh, North Carolina, US
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Grow with us!

In one to two years, you could be earning $50k a year with Planet Fitness!

We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

https : / / excelfitness.wd5.myworkdayjobs.com / Excel_Fitness / job / PF-Forestville Raleigh-NC / Weekday-Overnight-Manager_R2021-3453

But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

What are you waiting for?   APPLY TODAY!

Job Summary

The Weekday Overnight Managerwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This is a seasonal position based on the needs to deliver world class customer service and cleanliness during the current COVID-19 pandemic.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :

Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.
  • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
  • Why you should join Excel Fitness

  • Great career opportunities – every one of our General and Regional managers were promoted from within
  • Starting pay at $11.00 / hr
  • Free premium gym membership!
  • https : / / excelfitness.wd5.myworkdayjobs.com / Excel_Fitness / job / PF-Forestville Raleigh-NC / Weekday-Overnight-Manager_R2021-3453
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    Overnight Manager • Raleigh, North Carolina, US

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