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Class a cdl • usa

Last updated: 30+ days ago
Call Center Customer Service Rep (Hourly Wage)

Call Center Customer Service Rep (Hourly Wage)

Advanced Call Center TechnologiesBristol, Tennessee
Quick Apply
Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice o...Show moreLast updated: 30+ days ago
Journeyman and General Construction Labor

Journeyman and General Construction Labor

Lawson Rigging & FabricationDavenport, Iowa
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Lawson Rigging & Fabrication is a Design-Build General Contractor specializing in completing process industrial facilities throughout the United States. Our clients include heavy industrial, man...Show moreLast updated: 30+ days ago
Remote Sales Chat Representative

Remote Sales Chat Representative

Used ConexVancouver, WA
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We are a leading retail company supplying and delivering secondhand shipping containers all across the United States.We work with shipping lines and shipping container manufacturers who bring thous...Show moreLast updated: 30+ days ago
Shipyard Laborer

Shipyard Laborer

Integrity Staffing ServicesPortsmouth, VA
Full-time
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We have an exciting opportunity for a Shipyard Laborer in Portsmouth Virginia! Job Duties entail but are not limited to : Position performs routine physical labor. moving materials, tools, and / or eq...Show moreLast updated: 30+ days ago
Direct Service Provider / Caregiver

Direct Service Provider / Caregiver

Manos Home CareAlbany, California
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Want to make a difference in an individual's life? Manos is recruiting care providers who are interested in working with and caring for children and adults with developmental disabilities.Some of o...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

ExidetekSuffolk, Virginia
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of cont...Show moreLast updated: 30+ days ago
Hospital Front Desk Customer Service - Overnight

Hospital Front Desk Customer Service - Overnight

PeopleScout- R1RCMChester, Illinois
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Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions ...Show moreLast updated: 30+ days ago
Customer Service Representative - 20-30hrs per week - up to 10hr shifts

Customer Service Representative - 20-30hrs per week - up to 10hr shifts

PeopleScoutSylva, NC
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Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions ...Show moreLast updated: 30+ days ago
Customer Service / Cashier (Remote) - $20-24 / hour

Customer Service / Cashier (Remote) - $20-24 / hour

Action Jackson PromosSacramento, California
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Customer Service / Cashier (Remote).We are looking for a new highly motivated / high energy team member to join us!.Ability to handle stressful situations. Effective communication skills.Knowledge of ...Show moreLast updated: 30+ days ago
Hotel Houseman

Hotel Houseman

Fairfield Inn - Cullman, ALGood hope, Alabama
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The Houseperson is responsible for cleaning and maintaining public areas of the hotel, and assisting room attendants with the general cleaning of guest rooms. This includes vacuuming, shampooing car...Show moreLast updated: 30+ days ago
Registration Specialist

Registration Specialist

GrahamColumbia, SC
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REMOTE – Registration Specialist.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Registration Specialist opportunity with the possibility of becoming a permanent posi...Show moreLast updated: 30+ days ago
Seasonal Retail Sales Associate

Seasonal Retail Sales Associate

The Market SocialReading, Pennsylvania
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Our client, a leader in Sales, Customer Service, and Business Development for top nationwide brands, is seeking a dynamic and people-oriented. This entry-level role is perfect for someone who thrive...Show moreLast updated: 30+ days ago
Food Prep / Cook

Food Prep / Cook

Kikka SushiFrisco, CO
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Kikka sushi is looking for a dependable Food Prep / Cook who will provide great customer service in the Whole Foods Market located at : . Lusher Court Frisco, Colorado 80443.The Food Prep / Cook will ...Show moreLast updated: 30+ days ago
Call Center Customer Service Rep (Hourly Wage)

Call Center Customer Service Rep (Hourly Wage)

Advanced Call Center TechnologiesBristol, Tennessee
30+ days ago
Job type
  • Quick Apply
Job description

Job Description :

Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives. You will receive paid, hands-on training in valuable computer skills, negotiation techniques, interpersonal communication and business processes. ACT offers a positive company culture with many opportunities for advancement – more than 90% of our leadership team started as Customer Experience Reps!

Working at ACT is more than just a job – it’s an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company’s success. You will be personally rewarded for your contributions as our company shares grow in value.

We offer :

  • Opportunities for promotion
  • Flexible schedules
  • Tremendous bonus opportunities
  • Fantastic supervisors and a positive environment
  • Employee Ownership Program – a company paid, long-term benefit
  • Healthcare and other benefits for you, your spouse, and / or children after 90 days
  • Paid time off and paid holidays after 90 days

Position Summary :

We will empower you to provide best in class service! Customer Experience Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.

Essential Duties and Responsibilities :

  • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
  • Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.
  • Multi tasks to document while speaking with the consumer.
  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards.
  • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Is consistently at work and on time
  • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Other duties as requested by management
  • Minimum Qualifications

    Must be able to successfully pass criminal background check

    Data entry and basic computer skills

    Previous Call Center or similar customer service experience preferred

    Education :   High School diploma or GED.

    Benefits :

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Shift :

  • 8 hour shift
  • Ability to commute / relocate :

  • Johnson City, TN 37615 : Reliably commute or planning to relocate before starting work (Required)
  • Additional information :

    Employment type : Full-time