We are seeking a dedicated Client Support Specialist who excels in providing exceptional customer service.In this role, you will be the first point of contact for our clients, assisting with inquir...Show moreLast updated: 2 days ago
Client Success Manager
thredUPOakland, CA
Full-time
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first.By making it easy to buy and sell secondhand, ThredUp has become one of the world's large...Show moreLast updated: 30+ days ago
Regional Manager, Client Partnerships
Clear Channel OutdoorOakland, CA (Oakland; San Francisco)
Full-time
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Promoted
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New Level ResourcesOakland, CA, US
Full-time
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Traveling with MchailaOakland, United States
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Client Services Specialist
University of California, RiversideOakland, CA, United States
Full-time
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Robert HalfOAKLAND
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Client Service Representative
EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALSOakland, CA, United States
Full-time
East Bay SPCA (EBSPCA) is a 501(c)3 non-profit committed to the welfare of dogs and cats in Alameda and Contra Costa Counties.
We strive to eliminate animal cruelty, neglect, and overpopulation by p...Show moreLast updated: 22 days ago
Promoted
Client Services Specialist
University of California - RiversideOakland, CA, United States
Full-time
UC Riverside's Facilities Services is recruiting for the Client Services Specialist.The full salary range for the Client Services Specialist is $32.
We base salary offers on a variety of considerati...Show moreLast updated: 30+ days ago
Promoted
Client Service Representative
East Bay SPCAOakland, CA, US
Full-time
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Promoted
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Remote OfficeOakland, CA, US
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Promoted
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TradeJobsWorkforce94707 Berkeley, CA, US
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Promoted
CLIENT OPERATIONS MANAGER
East Bay Community Law CenterBerkeley, CA, United States
Full-time
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Global Elite Empire ConsultantsOakland, California, USA
Remote
Full-time
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Promoted
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Family Bridges, Inc.Oakland, CA, US
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VCA Animal HospitalsOakland, CA, United States
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Client Service Associate or Senior Client Service Associate
Wealth Enhancement GroupOakland, California, USA
Full-time
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Promoted
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VirtualVocationsOakland, California, United States
Full-time
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Promoted
Client Implementation Manager
PG ForstaEmeryville, CA, United States
Full-time
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We are seeking a dedicated Client Support Specialist who excels in providing exceptional customer service. In this role, you will be the first point of contact for our clients, assisting with inquiries and ensuring they have the information they need. Your goal will be to resolve customer issues swiftly and effectively while demonstrating empathy and understanding.
Key Responsibilities
Deliver outstanding customer care by assessing client needs and providing accurate solutions for a positive experience.
Effectively manage and respond to incoming communications via phone, email, chat, and interactive voice systems.
Learn and adhere to all established customer service guidelines and protocols.
Aim to exceed personal and team performance targets.
Document, organize, and maintain records of customer interactions and any account changes.
Promote additional products or services as appropriate to enhance the customer experience.
Schedule callbacks and appointments to address customer needs comprehensively.
Qualifications
Prior experience in customer support, client services, sales, or similar roles preferred.
Strong verbal communication skills across various platforms.
Basic computer competency and familiarity with standard software applications.
Able to handle multiple tasks simultaneously.
Excellent time management and prioritization abilities.
Strong listening skills, with the ability to convey information clearly and address client concerns.
Customer-focused approach aimed at achieving positive outcomes and resolutions.
Benefits
Comprehensive health insurance, including dental and vision coverage.
Robust retirement plan options.
Significant opportunities for career growth and advancement into management.
Flexible working hours to support work-life balance.
Remote work options available for qualified candidates.