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Client services manager Jobs in Honolulu, HI

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Client services manager • honolulu hi

Last updated: 14 hours ago
  • Promoted
Guest Services Manager

Guest Services Manager

MANTRAHonolulu, HI, US
Full-time
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...Show moreLast updated: 3 days ago
Client Services Manager

Client Services Manager

jobbotHonolulu, HI
Full-time +1
For over 20 years, we have become Hawaii's go-to agency for all digital marketing, advertising, and MarCom needs.Due to continued agency growth, we have an immediate need for a Client Services Mana...Show moreLast updated: 30+ days ago
Manager, Trauma Services - Trauma Services

Manager, Trauma Services - Trauma Services

Diagnostic Laboratory Services, Inc•Queen's Medical Ctr-Honolulu
Part-time
Plans, develops, implements, and manages functions, services, and activities of Trauma Services in collaboration with the Director, System Trauma Program and Medical Director, Trauma Services.Respo...Show moreLast updated: 3 days ago
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Electronic Payments and Card Services Manager

Electronic Payments and Card Services Manager

University of Hawaii FCUHonolulu, HI, US
Full-time
DO YOU WANT TO MAKE A DIFFERENCE?.Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional ser...Show moreLast updated: 30+ days ago
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Work From Home - Client Services Representative

Work From Home - Client Services Representative

AO Garcia AgencyPearl City, HI, US
Remote
Full-time
Our company has moved to 100% virtual, work-from-home positions.This position allows you to build your career around your life, rather than being forced to build your life around your career!.We're...Show moreLast updated: 30+ days ago
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Client Services Liaison (Account Representative)

Client Services Liaison (Account Representative)

University Health AllianceHonolulu, HI, US
Full-time
We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year. Client Services Liaison (Account Representative).De...Show moreLast updated: 30+ days ago
Remote Client Service Manager

Remote Client Service Manager

American Income Life AO - Ryan Torres - ToriokaHonolulu, HI, US
Remote
Full-time
Quick Apply
In response to changing times, we’ve embraced a virtual work environment, recognizing the importance of flexibility and growth beyond the traditional 9-5 model. Our transition to remote work d...Show moreLast updated: 30+ days ago
Guest Services Manager

Guest Services Manager

AccorAla Moana Honolulu by Mantra, Honolulu, United States
Full-time
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...Show moreLast updated: 6 days ago
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Director of Client Services

Director of Client Services

VirtualVocationsHonolulu, Hawaii, United States
Full-time
A company is looking for a Director of Client Services.Key Responsibilities Manage investor relations, including onboarding new investors and maintaining relationships with current investors and ...Show moreLast updated: 14 hours ago
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Client Care Manager

Client Care Manager

Always Best Care Senior Services - OahuHonolulu, HI, US
Full-time
Always Best Care is a locally owned and operated licensed home care and home health agency in Hawai'i.If you're looking to work for one the fastest growing senior care agency in the county,...Show moreLast updated: 30+ days ago
Front Services - Front Services Manager

Front Services - Front Services Manager

Halekulani HotelHonolulu, HI, United States
Full-time
POSITION SUMMARY As an integral part of a team, the Front Services Manager is responsible for continuously looking for ways to improve each guest's experience, for providing exceptional guest serv...Show moreLast updated: 10 days ago
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Engineering Services Manager

Engineering Services Manager

Aqua Engineers Inc.Honolulu, HI, US
Full-time
ESOP) firm seeking an experienced Engineering Services Manager to lead our water and wastewater infrastructure team.This leadership role involves overseeing the program and project management of tr...Show moreLast updated: 4 days ago
Client Services Liaison (Account Representative)

Client Services Liaison (Account Representative)

UHAHonolulu, HI, United States
Full-time
We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year. Client Services Liaison (Account Representative).Determ...Show moreLast updated: 10 days ago
Client Experience Manager

Client Experience Manager

BrightStar Care of HonoluluHonolulu, Hawaii, USA
Full-time
Do you want to join the most trusted premier private duty home care organization in Hawaii to make a positive impact on the lives of others. We are hiring reliable positive conscientious compassiona...Show moreLast updated: 2 days ago
Guest Services Manager

Guest Services Manager

Marriott InternationalHonolulu, HI, United States
Full-time
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any...Show moreLast updated: 21 days ago
Client Manager - NetSuite Services

Client Manager - NetSuite Services

OracleHonolulu, HI, United States
Full-time
Job Description • • • •What We're Looking For : • • As a Client Manager, you will be part of a highly skilled team of business process and industry experts, managing critical Customer escalations and r...Show moreLast updated: 10 days ago
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Work From Home - Client Services Associate

Work From Home - Client Services Associate

Global Elite TexasPearl City, HI, US
Remote
Full-time
Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals.In 2020, we tr...Show moreLast updated: 2 days ago
  • Promoted
Client Director

Client Director

Olomana Loomis ISCHonolulu, HI, US
Full-time
Are you someone who thrives on building trust, solving problems, and helping others succeed?.Do you enjoy being the steady hand that ensures both your clients and your internal team have what they ...Show moreLast updated: 19 days ago
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Guest Services Manager

Guest Services Manager

MANTRAHonolulu, HI, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

About Us :

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.

Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.

Job Description

Job Summary :

The Guest Services Manager ensures the smooth running of the property whilst on duty, through supervision and coordination of the front office.

Duties :

  • Daily Responsibilities :

Review the “Log Report”, memos, emails, and Daily Function Sheet at the start of the shift.

  • Log all incidences and occurrences during your assigned shift into the “Log Report”.
  • Ensure that all duties of the “Guest Service Manager Daily Duties Check List” is completed.
  • Respond to PBX’ all code red calls and handle as necessary
  • Coordinate with various airlines regarding potential delayed flights.  Obtain information, complete booking form, and inform all affected departments.
  • Maintain various logs, including but not limited to : Airline / Porterage / Valet Fees and Coupons.
  • Assist Reservations Department after hours and weekends, as needed.
  • Maintain consistent communication with other departments and Managers.
  • Maintain cleanliness of the front office area.
  • Coordinate the work flow of the front office team to ensure that the front office is covered at all times, including meal breaks.
  • Handles guests’ needs and complaints.  Assist with guest discrepancies and resolve situations in a professional and positive manner ensuring all team members are providing extraordinary service.
  • Supervise lobby and front of the house employees in the absence of the respective Department / Sub-department Heads.
  • May perform other duties as assigned by the Front Office Management Team.
  • Qualifications

    Minimum Qualifications :

  • High school diploma or equivalent
  • Minimum two (2) years of front desk, guest services or equivalent experience
  • Working knowledge of hotel and front desk operations
  • Excellent written and verbal communication skills
  • Proven leadership skills, sound judgment and the ability to work well with a diverse staff.
  • Preferred Qualifications :

  • Experience in a Union setting
  • Hotel management experience
  • Additional Information

    Salary :

    66,000 - $73,670 annually

    Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.

    Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.