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GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Weston, FL and will be a fully onsite position.
Responsibilities
Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
Support Microsoft Windows environments, repair / replace system peripherals, and maintain configuration management data and documentation
Install software patches, updates, and upgrades, including remote server and workstation administrations
Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
Create, update, and track service call requests, and stage and take down end user workstations and associated equipment
Qualifications
High School with 3 - 6 years IT customer support experience (or commensurate experience)
Clearance required : An active Secret clearance with ability to obtain and keep DEA suitability is required