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Customer care representative • rockford il
Customer Care Representative
MarvinRockford, IL, United StatesCustomer Service Representative
Rockford Ball Screw Co.Rockford, Illinois, USA- Promoted
Customer Care Representative
VirtualVocationsRockford, Illinois, United States- Promoted
Customer Service Representative
Waste ConnectionsRockford, IL, US- Promoted
Customer Service Representative
AmazonLoves Park, IL, USACustomer Care Representative - Work From Home
AO Globe Life - DiegoRockford, IL, US- Promoted
Customer Account Representative
Rent-A-CenterLoves Park, IL, USCustomer Service Representative - Driving
(M) ROCKFORD AIRPORT [91484]Rockford, IL, USRemote Customer Service Representative
Remote JobsRockford, IL, United StatesCustomer Representative - Remote
Prestige Travel Agency by MichRockford, Illinois, United StatesCustomer Care Agent
VRC CompaniesLoves Park, IL, US- Promoted
Alterations Customer Service Representative
David's BridalRockford, IL, US- Promoted
Customer Service Representative (Part-Time)
Dayton FreightRockford, IL, USCustomer Service Representative
Circle K StoresLoves Park, Illinois, USACustomer Service Representative
Circle KLoves Park, Illinois, United States of America- Promoted
Customer Service Representative
Family DollarMachesney Park, IL, USA- Promoted
Customer Service Representative
Illinois StaffingRockford, IL, USCustomer Service Representative
AB Marketing LLCRockford, IL, United StatesReceptionist Customer Service Representative
Midwest Employment Group & AdvisorsRockford, IL, United States- associate dentist (from $ 80,000 to $ 221,500 year)
- data engineer (from $ 173,350 to $ 215,130 year)
- software engineer (from $ 110,000 to $ 211,350 year)
- cloud engineer (from $ 138,900 to $ 208,800 year)
- healthcare (from $ 50,500 to $ 201,390 year)
- hospital (from $ 45,625 to $ 195,500 year)
- solutions engineer (from $ 72,500 to $ 190,840 year)
- senior software engineer (from $ 173,350 to $ 183,650 year)
- automation (from $ 94,120 to $ 180,000 year)
- Albuquerque, NM (from $ 31,688 to $ 100,000 year)
- Milwaukee, WI (from $ 35,100 to $ 97,500 year)
- Sunnyvale, CA (from $ 42,063 to $ 74,750 year)
- Roseville, CA (from $ 59,280 to $ 74,020 year)
- Palm Bay, FL (from $ 29,250 to $ 71,190 year)
- Sacramento, CA (from $ 30,654 to $ 65,000 year)
- Irvine, CA (from $ 37,440 to $ 63,856 year)
- Menifee, CA (from $ 58,240 to $ 63,440 year)
- Norfolk, VA (from $ 30,225 to $ 62,600 year)
- Oakland, CA (from $ 31,200 to $ 62,296 year)
The average salary range is between $ 29,250 and $ 40,950 year , with the average salary hovering around $ 32,175 year .
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Customer Care Representative
MarvinRockford, IL, United States- Full-time
Job Overview :
Are you passionate about assisting customers and solving problems? As a Customer Care Representative at Marvin, you will be the primary expert for our dealers and customers seeking support. Your role will involve guiding users through product inquiries, warranty questions, and system navigation—all while providing a seamless and empathetic experience. Join us in making a meaningful impact as part of Marvin's customer experience team.
Highlights of Your Role :
- Act as the main contact for customer inquiries across phone, email, and chat, ensuring prompt and precise assistance.
- Train dealer partners on Marvin's Order Management software, products, and warranty processes via virtual or in-person sessions.
- Take ownership of customer interactions from initiation to resolution, providing solutions that align with Marvin's policies and service standards.
- Support the onboarding process for new dealers and partners, aiding in account setup and initial training.
You’re a Good Fit If You Have :
We Also Hope You Have :
At Marvin, we are dedicated to creating better ways of living. Join our family-owned and -led window and door company and become part of a community rich with opportunities. For over a century, we have led in designing, building, and engineering premium, award-winning products. Marvin has been recognized as a Top Large Employer by Forbes Magazine two years in a row for 2024 and 2025 and operates in 19 cities across North America, manufacturing our quality offerings, including Infinity Replacement Windows and Doors and TruStile Doors.
We uphold our values and foster a culture where the safety and wellbeing of our team members come first. Enjoy a benefits package that supports your work and life balance from day one, including health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match, and much more!
Some Unique and Popular Benefits Include :
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
Compensation : $23.48 - $29.36 per hour, dependent on experience.