Talent.com

Customer care representative Jobs in Rockford, IL

Create a job alert for this search

Customer care representative • rockford il

Last updated: 2 days ago
Customer Care Representative

Customer Care Representative

MarvinRockford, IL, United States
Full-time
Are you passionate about assisting customers and solving problems? As a Customer Care Representative at Marvin, you will be the primary expert for our dealers and customers seeking support.Your rol...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

Rockford Ball Screw Co.Rockford, Illinois, USA
Full-time
The Customer Service Representative will respond to customer inquiries and resolve issues or complaints.This includes supporting RBS and RLM customers through understanding and interpreting product...Show moreLast updated: 18 days ago
  • Promoted
Customer Care Representative

Customer Care Representative

VirtualVocationsRockford, Illinois, United States
Full-time
A company is looking for a Customer Care Representative to handle inbound calls and assist members, clients, and facilities. Key Responsibilities Handle 60 - 80 inbound calls daily from members, c...Show moreLast updated: 12 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Waste ConnectionsRockford, IL, US
Full-time
Rock River Disposal / Waste Connections Is Looking For A Customer Service Representative To Join The Team In Rockford, Il!. Our priority is to make sure we hire professional customer service represe...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AmazonLoves Park, IL, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Customer Care Representative - Work From Home

Customer Care Representative - Work From Home

AO Globe Life - DiegoRockford, IL, US
Remote
Full-time
Quick Apply
Unlock Your Future with AO Globe Life as a Customer Care Representative!.Are you looking for an exciting career opportunity that combines the chance to make a real difference in people's lives with...Show moreLast updated: 30+ days ago
  • Promoted
Customer Account Representative

Customer Account Representative

Rent-A-CenterLoves Park, IL, US
Full-time
Customer Account Representative.Ready to do your best work? Interested in a minimum starting hourly rate of $15.Why should I apply in just a few clicks?. Paid Time Off and Sunday Off We are Close...Show moreLast updated: 30+ days ago
Customer Service Representative - Driving

Customer Service Representative - Driving

(M) ROCKFORD AIRPORT [91484]Rockford, IL, US
Full-time
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...Show moreLast updated: 6 days ago
Remote Customer Service Representative

Remote Customer Service Representative

Remote JobsRockford, IL, United States
Remote
Full-time
Are you looking for a rewarding opportunity to work from home? We have exciting remote positions available with great pay and flexible hours!. This role is essential to our mission of delivering out...Show moreLast updated: 13 days ago
Customer Representative - Remote

Customer Representative - Remote

Prestige Travel Agency by MichRockford, Illinois, United States
Remote
Full-time
About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show moreLast updated: 4 days ago
Customer Care Agent

Customer Care Agent

VRC CompaniesLoves Park, IL, US
Full-time
This position is responsible for interacting with customers to provide information in response to inquiries about services and handling / resolving complaints. Train, explain tasks, and assist in the ...Show moreLast updated: 19 days ago
  • Promoted
Alterations Customer Service Representative

Alterations Customer Service Representative

David's BridalRockford, IL, US
Part-time
Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative (Part-Time)

Customer Service Representative (Part-Time)

Dayton FreightRockford, IL, US
Part-time
Customer Service Representative.Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Circle K StoresLoves Park, Illinois, USA
Part-time
Store : 4747 N 2nd St Loves Park Illinois 61111.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged work in a f...Show moreLast updated: 15 days ago
Customer Service Representative

Customer Service Representative

Circle KLoves Park, Illinois, United States of America
Part-time
Store 4701426 : 4747 N 2nd St, Loves Park, Illinois 61111.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w...Show moreLast updated: 17 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Family DollarMachesney Park, IL, USA
Full-time
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Illinois StaffingRockford, IL, US
Full-time
Customer Service Representative.Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL! Our priority is to make sure we hire profe...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

AB Marketing LLCRockford, IL, United States
Full-time
Are you motivated by success and high earnings? Join a growing team where your role is more about.You’ll be helping households save money on essential home services—many of which are free through g...Show moreLast updated: 14 days ago
Receptionist Customer Service Representative

Receptionist Customer Service Representative

Midwest Employment Group & AdvisorsRockford, IL, United States
Full-time
Receptionist / Customer Service Representative.Location : On-site at two office locations in Rockford, IL (flexibility required) . We are seeking a dependable and professional individual to serve as ...Show moreLast updated: 13 days ago
People also ask
The cities near Rockford, IL that boast the highest number of customer care representative jobs are:
Customer Care Representative

Customer Care Representative

MarvinRockford, IL, United States
2 days ago
Job type
  • Full-time
Job description

Job Overview :

Are you passionate about assisting customers and solving problems? As a Customer Care Representative at Marvin, you will be the primary expert for our dealers and customers seeking support. Your role will involve guiding users through product inquiries, warranty questions, and system navigation—all while providing a seamless and empathetic experience. Join us in making a meaningful impact as part of Marvin's customer experience team.

Highlights of Your Role :

  • Act as the main contact for customer inquiries across phone, email, and chat, ensuring prompt and precise assistance.
  • Train dealer partners on Marvin's Order Management software, products, and warranty processes via virtual or in-person sessions.
  • Take ownership of customer interactions from initiation to resolution, providing solutions that align with Marvin's policies and service standards.
  • Support the onboarding process for new dealers and partners, aiding in account setup and initial training.

You’re a Good Fit If You Have :

  • At least 2 years of experience in a customer-facing role, preferably in technical support or product services.
  • Proficiency with CRM systems like Salesforce to manage and track customer interactions.
  • An associate or bachelor’s degree in Business Administration, Communications, or a related field—or equivalent experience.
  • A proven track record of resolving customer issues effectively while building strong relationships.
  • We Also Hope You Have :

  • Familiarity with the building materials, construction, or manufacturing sectors.
  • Ability to learn Marvin's systems and apply product knowledge to devise customer solutions.
  • Exceptional organizational and project management skills.
  • Comfort in mentoring colleagues and sharing expertise across teams.
  • At Marvin, we are dedicated to creating better ways of living. Join our family-owned and -led window and door company and become part of a community rich with opportunities. For over a century, we have led in designing, building, and engineering premium, award-winning products. Marvin has been recognized as a Top Large Employer by Forbes Magazine two years in a row for 2024 and 2025 and operates in 19 cities across North America, manufacturing our quality offerings, including Infinity Replacement Windows and Doors and TruStile Doors.

    We uphold our values and foster a culture where the safety and wellbeing of our team members come first. Enjoy a benefits package that supports your work and life balance from day one, including health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match, and much more!

    Some Unique and Popular Benefits Include :

  • $300 annual wellbeing account to spend on what helps you feel happy and healthy.
  • Better Living Day! (a paid day off to have some fun).
  • Annual profit sharing—recognizing everyone's contribution to Marvin's success.
  • Giving at Marvin—participate in organized volunteer opportunities.
  • Brighter Days Fund—financial support from colleagues and the Marvin family during personal challenges.
  • Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

    Marvin is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

    Compensation : $23.48 - $29.36 per hour, dependent on experience.