Customer relations manager Jobs in Allentown, PA

Overview

Are you passionate about attracting the best people? Do you value building meaningful connections that drive long-term success?

Lutron is seeking a self-motivated University Relations Specialist to support campus recruiting and outreach strategies from our World Headquarters in Coopersburg, PA. In this role, you will design and execute engagement strategies with colleges, universities and professional associations to attract exceptional people and strengthen our talent pipeline. Your efforts will not only influence our workforce today but will shape the future of Lutron’s talent ecosystem.

You will leverage your proven interpersonal and networking skills to develop lasting relationships with career services, faculty, students, and professional organization contacts. Through your efforts, you will ensure Lutron stands out as an employer of choice – one which fosters a collaborative environment where every idea counts. You will develop deep connections with both internal and external stakeholders, to ensure the talent community you are cultivating aligns with future talent strategies.

Responsibilities

• Design and implement engagement strategies in collaboration with team members and business leaders to generate referrals, introductions, and meaningful interactions with high-potential candidates.
• Act as a strategic connection point between schools, professional associations, and key business stakeholders, fostering collaboration to build bridges within the organization in support of engagement strategies.
• Effectively manage events, including registration, logistics, collateral and staffing needs.
• Partner with HR and business leaders to identify, train, and develop Lutron ambassadors who consistently represent the company as a premier employer of choice.
• Engage key stakeholders and collaborate with corporate marketing to create and maintain compelling collateral that strengthens Lutron’s employer brand across all outreach channels
• Serve as the primary liaison for career services and ensure we are fostering and sustaining relationships with faculty, student organizations, diversity offices, and professional associations.
• Represent Lutron at key events including career fairs, association conferences, networking forums, virtual engagements, and non-recruiting activities such as resume workshops and advisory councils.
• Track and analyze engagement metrics to evaluate the effectiveness of outreach strategies and continuously improve results.
• Collaborate with broader Talent Acquisition team on early identification programs to build rapport with targeted candidates and strengthen the talent pipeline.

To succeed in this role, you should have:

• Proven communication skills with the ability to tailor to different audiences
• Proven track record of building strong relationships and partnerships
• The ability to balance competing priorities through proactive engagement, agility and effective project management skills
• A sense of urgency paired with a commitment to quality, attention to detail and follow-through

Qualifications

• Bachelor’s degree
• 4+ years of professional experience. Event management or university recruiting and relations experience is strongly preferred.
• Minimum, cumulative GPA of 3.00 for each degree earned OR 10+ years of experience post academics
• Willingness and ability to travel to meet business needs, especially during the fall and spring semesters – nationally up to 50% of the time
• Proficiency in using data to evaluate and improve strategies
• Familiarity with applicant tracking systems or the ability to quickly learn new software

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

• Design and implement engagement strategies in collaboration with team members and business leaders to generate referrals, introductions, and meaningful interactions with high-potential candidates.
• Act as a strategic connection point between schools, professional associations, and key business stakeholders, fostering collaboration to build bridges within the organization in support of engagement strategies.
• Effectively manage events, including registration, logistics, collateral and staffing needs.
• Partner with HR and business leaders to identify, train, and develop Lutron ambassadors who consistently represent the company as a premier employer of choice.
• Engage key stakeholders and collaborate with corporate marketing to create and maintain compelling collateral that strengthens Lutron’s employer brand across all outreach channels
• Serve as the primary liaison for career services and ensure we are fostering and sustaining relationships with faculty, student organizations, diversity offices, and professional associations.
• Represent Lutron at key events including career fairs, association conferences, networking forums, virtual engagements, and non-recruiting activities such as resume workshops and advisory councils.
• Track and analyze engagement metrics to evaluate the effectiveness of outreach strategies and continuously improve results.
• Collaborate with broader Talent Acquisition team on early identification programs to build rapport with targeted candidates and strengthen the talent pipeline.

To succeed in this role, you should have:

• Proven communication skills with the ability to tailor to different audiences
• Proven track record of building strong relationships and partnerships
• The ability to balance competing priorities through proactive engagement, agility and effective project management skills
• A sense of urgency paired with a commitment to quality, attention to detail and follow-through
• Bachelor’s degree
• 4+ years of professional experience. Event management or university recruiting and relations experience is strongly preferred.
• Minimum, cumulative GPA of 3.00 for each degree earned OR 10+ years of experience post academics
• Willingness and ability to travel to meet business needs, especially during the fall and spring semesters – nationally up to 50% of the time
• Proficiency in using data to evaluate and improve strategies
• Familiarity with applicant tracking systems or the ability to quickly learn new software

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1