Data entry clerk Jobs in Chesapeake, VA

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Data entry clerk • chesapeake va

Last updated: 1 day ago

Promoted

Customer Care Center Specialist

City National Bank of WVCharleston, WV, United States

Full-time

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY / VETS.Provides excellent customer service, ensuring that all customer needs are met. Answers in-bound customer phone calls and successfully resolves s...Show moreLast updated: 24 days ago

Promoted

Online Order Filling Team Associate

WalmartCharleston, WV, United States

Full-time +1

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...Show moreLast updated: 5 days ago

Promoted

Work From Home Appointment Setter 60k / Year

Spade Recruiting USAMalden, West Virginia

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago

Sales Person $75-85k First Year earning Potential

Horizon Payments LLCCharleston, West Virginia

Quick Apply

Remote (Field-Based, Not Work-from-Home).Commission-Based + Daily Bonuses .Horizon Payments is a high-energy.We deliver cutting-edge solutions that simplify transactions and maximize profits.O...Show moreLast updated: 30+ days ago

Remote Customer Product Specialists – Entry Level

GLGlasgow, West Virginia

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago

Bilingual Customer Service Specialist (Spanish)

Sherwin-WilliamsCharleston, West Virginia, USA

Full-time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about SherwinWilliams products and recommend the right solutions.Store ...Show moreLast updated: 1 day ago

Promoted

Housekeeping Charleston Hotel

VP ManagementCharleston, WV, US

Full-time

The Housekeeping Charleston Hotel is seeking a motivated and detail-oriented individual to join our team as a full-time Housekeeper. This individual will be responsible for ensuring the hotel's clea...Show moreLast updated: 15 days ago

Promoted

Remote Product Tester – $45 / hr + Free Products – Start Now!

OCPAHandley, West Virginia, us

Remote

Part-time +1

Promoted

Entry Level Work – Sales Reps – Work from Home Remotely

CutcoCharleston, West Virginia, USA

Remote

Full-time +1

Vector Marketing is running interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing...Show moreLast updated: 15 days ago

Transition Specialist

MTC CorrectionsCharleston, West Virginia, USA

Full-time

Full Time 8hr shifts Monday Friday.Our staff also enjoy these benefits : .Medical dental vision prescription drug and life insurance. Paid time off and paid holidays.Professional development assistan...Show moreLast updated: 3 days ago

Work from Home - Full Time - Data Entry - $45 per hour

GL Inc.Charleston, West Virginia

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago

Promoted

Online Survey Taker. Earn up to $25 per survey. - Remote

Three HyphensOhio County, West Virginia, US

Remote

Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 23 days ago

Promoted

Customer Service Rep (Remote Near Jacksonville, Florida)

MAXIMUSCharleston, WV, United States

Remote

Full-time

Maximus is currently seeking Customer Service Representatives to support the Department of Education.The primary responsibilities will be to respond to incoming calls or chats as well as make outbo...Show moreLast updated: 4 days ago

Online Casino and Game Tester (Hiring Immediately)

Little WheelCharleston, WV, US

Part-time +1

Join our team of website testers at Little Wheel.We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices ac...Show moreLast updated: 1 day ago

Promoted

Service Desk Support

CoforgeCharleston, WV, US

Full-time

We at Coforge are hiring Service Desk Support with the following skillset : .Provide Level 2 support to the client.Identify issues and escalate issues when necessary. Resolve end-user incidents and pr...Show moreLast updated: 2 days ago

Customer Care Center Specialist

City National Bank of WVCharleston, WV, United States

24 days ago

Job type

Full-time

Job description

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY / VETS

Summary Description

Provides excellent customer service, ensuring that all customer needs are met. Answers in-bound customer phone calls and successfully resolves service related issues concerning debit cards, online banking and IVR. Assists customers with routine service requests and provides account related information. Identifies and acts on referral opportunities for new products by recognizing customer needs.

Essential Functions

Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs
Collect all pertinent customer information for resolution, tracking, and audit purposes
Verify customer calls with current security procedures for identity theft prevention
Proactively identify and report any potential issues, trends, or fraud attempts to the appropriate area
Perform immediate account and / or customer maintenance on core system and auxiliary software systems when needed
Assist customers with general usage or troubleshooting issues concerning online banking (i.e. password, online transfers, e-statement enrollment, bill pay, supported browsers, etc.)
Assist customers with debit card activations, PIN resets, card denials, etc.
Assist customers with general usage or troubleshooting issues concerning our telephone banking system
Assist customers with the online account opening process (i.e. guidance through the process, troubleshooting errors, etc.)
Assist customers with mobile banking (i.e. downloading the app, supported devices, mobile deposit, general usage, etc.)
Consult with management on any customer complaint or bank error
Research and resolve any customer issues independently
Handle all requests in a professional and courteous manner
Refers customers to other departments and business partners appropriately
Completes all training within predetermined time limits
Maintains current knowledge of bank products and services
Adheres to all bank regulatory, audit, and compliance policies and procedures

Position Requirements

1-2 years call center experience, preferably in a banking or financial services environment

Experience with Jack Henry products preferred (Silverlake,Passport, Netteller)

Associates or Bachelors degree is preferred

Sales experience preferred

Bilingual preferred but not required (English / Spanish)

Ability to work a flexible schedule including evenings and Saturdays

Work is generally performed indoors in environmentally controlled conditions

Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Critical Skills / Expertise

Excellent customer service skills

Excellent communication skills

Good problem solving skills

Strong attention to detail