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Desktop support manager Jobs in Naperville, IL
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Desktop support manager • naperville il
Desktop Support Engineer - L2
ForhyreDowners Grove, IL, USMac OS Desktop Engineer
InterSourcesDowners Grove, IL, USSales Support & Marketing Manager
INTREN, LLCAurora, IL, United States- Promoted
Surety Account Manager (Underwriting Support)
IAT Insurance GroupNaperville, IL, United States- Promoted
ILUS - Sr Manager Resident System Support
Daifuku Intralogistics AmericaBolingbrook, IL, United StatesManager of Laboratory Support Services - CDH Processing / Receiving
Northwestern Memorial HealthcareWinfield, IL, US- Promoted
Resident Support
Life Care Companies, LLCNaperville, IL, United StatesDesktop Support Engineer
SentinelDowners Grove, Illinois, USAWindows Desktop / Server Administrator
PeratonLemont, IL, USSr Manager Resident System Support
DaifukuBolingbrook, IL, USStore Support
Home Depot (Retail)Downers Grove, IL, US- Promoted
Resident Support
Monarch LandingNaperville, IL, United StatesSenior Software Engineer, Windows / Desktop Applications - Naperville, USA
SpeechifyNaperville, IL, USMac OS Desktop Engineer
SamprasoftDowners Grove, IL, US- Promoted
Manager Turbine Support
Constellation EnergyWarrenville, Illinois, United StatesWork From Home Client Support Manager
Global Elite Empire ConsultantsNaperville, Illinois, USA- Promoted
Sr Manager Resident System Support
Daifuku Intralogistics America CorporationBolingbrook, IL, United StatesGreenhouse Manager and Lab support GA
North Central CollegeNaperville, IL- Promoted
Shop Support
Roadsafe Traffic SystemsRomeoville, Illinois, US- pediatric dentist (from $ 70,200 to $ 300,000 year)
- technical director (from $ 243,038 to $ 244,650 year)
- dentist (from $ 175,000 to $ 235,000 year)
- lead software engineer (from $ 211,350 to $ 229,563 year)
- software engineering manager (from $ 142,500 to $ 223,950 year)
- platform engineer (from $ 149,050 to $ 221,400 year)
- associate dentist (from $ 182,000 to $ 220,000 year)
- data manager (from $ 115,256 to $ 211,350 year)
- front end engineer (from $ 198,513 to $ 211,350 year)
- software engineer (from $ 120,800 to $ 211,350 year)
The average salary range is between $ 72,450 and $ 139,880 year , with the average salary hovering around $ 95,000 year .
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Desktop Support Engineer - L2
ForhyreDowners Grove, IL, US- Full-time
Job Description
Job Description
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.
You should also be familiar with remote troubleshooting techniques.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements