Engagement manager Jobs in Honolulu, HI

Alumni Engagement Officer

The Alumni Engagement Officer (AE Officer) is a key member of the University of Hawai'i Foundation (UHF) Alumni Relations Team, focused on planning, coordinating, and executing alumni programming and initiatives, as well as alumni engagement opportunities that support the University of Hawai'i.

Based at the Walter Dods, Jr. RISE Center, the AE Officer may need to visit areas of the University campus, as well as locations in and around O'ahu. The AE Officer may need to work weekends or evenings and may exceed a 40-hour work week to fulfill the demands of the position. The AE Officer must be able and willing to travel interisland or nationally upon request.

Reports to:

• Associate Vice President of Alumni and Community Engagement

Duties & Responsibilities:

• Alumni Engagement & Programs (90%)
• Administration (10%)

Alumni Engagement & Programs (90%)

• Collaborate closely with UHF Executive Leadership and Development Leadership to understand strategic goals and translate them into alumni engagement experiences that reflect the organization's mission, values, and priorities.
• Collaborate with UHF and UH leadership to innovate and refine alumni strategies based on feedback, trends, and organizational needs, which will ultimately lead to increased donor engagement and gifts.
• Identify and engage alumni prospective donors with a focus on engagement, cultivating relationships, and strengthening affinity to UH. The AE Officer is expected to make appointments for personal visits with alumni prospects that ultimately lead to increased alumni participation, alumni donor counts and gift solicitations.
• Work collaboratively with colleagues throughout development and across UH to identify new prospects and strategically cultivate alumni, parents and friends.
• Meet annual and campaign goals are set by UH Foundation in coordination with UH. These include goals related to the number of visits and engagement metrics.
• Participate actively and consistently in the UH Foundation Prospect Management Process: file timely (monthly) prospect clearance requests for cultivation; provide monthly schedules of prospect appointment; file timely (monthly) contact reports on prospects; communicate with all team members on each assigned prospect; develop written strategies and adhere to scheduled strategy for cultivation, which will ultimately lead to the closing of gifts within UHF's fundraising focus.
• Connect those interested in giving with the appropriate development officer or UHF department.
• Partner with internal and external stakeholders including development, communications, alumni relations, special events and university leadership to develop and implement alumni programs, including alumni engagement events, activities and university-wide priorities and initiatives.
• Collaborate with internal stakeholders to ensure strategic partnership, messaging and priorities are aligned with UHF leadership.
• Assist with the designing and coordinating alumni program-related graphic materials, including invitations, flyers, and reports, ensuring alignment with brand guidelines and event themes.
• Develop a clear understanding of the role of alumni programs and events to further support of philanthropic opportunities.
• Establish and maintain effective working relationships with a broad constituency inside and outside UHF and the UH System. Represent UHF in a positive manner internally, to UH, and to the community.
• Communicate in writing and/or verbally with high profile internal and external contingents, including UH and UHF leadership, alumni, donors, and supporters.
• Regularly deal with diverse matters requiring a broad knowledge of the UHF's organizational operations and policies necessary to ensure appropriate decision-making protocols are followed.
• Regularly work with information of a sensitive, highly confidential and strategic nature.
• Assist the department in implementing and improving internal event processes, as well as promoting and strengthening inter-department UHF/UH relationships.
• Assist with additional alumni, community engagement, and events functions as assigned.
• Perform a wide variety of special project work.
• Other duties as assigned.

Alumni Support (10%)

• Assist with alumni administrative support related to discovery, engagement, fundraising and stewardship. This includes data requests to generate guest lists, research, drafting event briefings and drafting event worksheets, provide support and follow-up on matters arising from internal, external and donor meetings.
• Assist with managing alumni program budgets, timelines, and evaluation metrics to measure impact and success, and ensure timely vendor payments.
• Serve as a liaison and resource for the UHF team, community partners, UH/UHF leadership, faculty, stakeholders, external vendors and key constituents.
• Perform changes or additions in the UHF database, including updates to constituent contact information, entering contact reports, and following up on inquiries.

Job Qualifications:

• Bachelor's degree required.
• A minimum of three to five years of progressive experience in non-profit organizations, especially in alumni, development, education, membership, or event settings, is preferred.
• Must possess a valid driver's license as well as pass a background check including driving record upon offer of employment. A reliable mode of transportation is required.

Essential Functions:

• Ability to sit at a desk and use a computer for extended periods of time.
• Occasional standing, walking, bending, reaching, and lifting of light office items up to 25 lbs.
• Ability to operate general office equipment such as a computer, printer, photocopier, scanner, phone system, etc.
• Hand-eye coordination and manual dexterity to use office equipment and handle paperwork.
• Visual acuity to read printed and electronic documents and computer screens.
• Ability to communicate verbally and in writing so others will understand.
• Hearing and speaking abilities for in-person, phone, and video conversations.

Benefits:

UHF voluntarily pays 100% of the following

• 10% 403(b) contributions after 7 months of employment. This is automatic and NOT dependent on the employee making any contributions. PLUS, ALL contributions are 100% immediately vested!
• Term life insurance
• AD&D insurance
• Short term disability insurance
• Long term disability insurance
• Tuition reimbursement after 1 year of employment
• Employee assistance program
• Generous PTO and paid holidays

UHF voluntarily provides the following in which the company and employees share the cost

• Health, Prescription, Dental, and Vision Insurance
• Free parking after 5 years of service

Other benefits available for employees to purchase

• Medical Flexible Spending Account
• Dependent Care Flexible Spending Account
• Insurance coverage for spouse and/or children
• Critical care insurance
• Legal insurance
• Pet insurance