Fraud specialist Jobs in Chicago il

About the role

At Chime, managing risk is one of the key competencies that set us apart from our peers. Our goal is to keep member accounts safe, provide them uninterrupted access to their money, and minimize risk exposure all while maintaining best-in-class fraud loss metrics. As a Senior Analyst, Fraud Investigations at Chime, you'll identify, investigate, and analyze suspicious fraudulent activity to help develop, refine, and execute Chime's tactical risk strategies.

The base salary offered for this role and level of experience will begin at $82,620.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Identify criteria, validate data, and communicate awareness of trends to influence fraud strategy, model revisions, and rule efficacy to stakeholders and senior management.
• Understand current risk methodologies and conceptualize solutions
• Assist with support and mentoring of junior investigators as they uplevel their skillset
• Build trusting relationships across Operations and investigative teams, as well as external partner groups
• Scale fraud workflows to externally scaled service partners
• Own triage procedures and execution for escalated incidents
• Make recommendations on the optimization of risk policy, account actions, and processes to improve member experience
• Support ad-hoc projects as assigned

To thrive in this role, you have

A little about us

At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime-a financial technology company, not a bank

So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we're inspired by our members' dreams and successes, big and small.

We're uniting everyday people to unlock their financial progress-will you join us?

What we offer

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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