Assistant General Manager
The Assistant General Manager represents UFC Gym and indirectly supervises the Membership Specialist team with support from the General Manager to the Membership Specialists provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. Assistant General Managers are held accountable for assisting the General Manager in achieving gym membership goals, private coaching attachment, and other sales goals.
Essential duties and responsibilities include sales execution on key metrics and drivers, personal production, ensuring membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company. Weekend management and planning involve participating in the development of the gym financial, expense, and operating plan. Guest experience and team member experience include establishing a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability. Staffing and development involve assisting in Membership Specialist selection, training the Membership Specialist Team, and conducting weekly meetings to review performance.
Organization relationships include reporting directly to the General Manager with a dotted line to the Vice President of Sales, Vice President of Operations, and Vice President of Fitness.
Required qualifications include experience managing reports, budgeting, revenue, and payroll, strong organizational skills, customer service orientation, basic computer skills, leadership, communication, time management, and analytical abilities. Minimum certifications/educational level include a high school diploma or GED, with a bachelor's degree preferred. Minimum experience includes 1-2 years of management experience supervising 3-10 employees and 1-2 years of sales or related experience.
Physical requirements include the ability to lift 50-120 lbs., stand for up to 8-12 hours, and have adequate transportation to and from work.
Benefits include employee discounts, free uniforms, health insurance, opportunity for advancement, training & development, bonus based on performance, competitive salary, dental insurance, flexible schedule, paid time off, tuition assistance, vision insurance, and wellness resources.