Implementation project manager Jobs in Phoenix, AZ

Job Description

Job Description

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity :

As a Sr. Implementation Manager on the Client Delivery team, you’ll take the lead on onboarding new clients and rolling out new products and programs for existing clients. You’ll guide each implementation from start to finish—managing schedules, driving collaboration across teams, anticipating and resolving issues, and ensuring a smooth transition to Client Success. This is a highly visible, client-facing role where you’ll work across multiple departments including Sales, Client Success, Operations, Information Services, and Product. You’ll also help shape the future of our implementation practices, creating scalable improvements that benefit both clients and internal teams.

Things You’ll Do Here :

• Own and manage the full implementation process for new clients, ensuring a seamless and efficient onboarding experience.
• Lead the launch of new Valenz products and services with existing clients, coordinating across internal departments for successful integration.
• Serve as the main point of contact throughout the implementation lifecycle, building strong relationships with clients and internal stakeholders.
• Support ongoing client configuration requests in partnership with the Client Success team to ensure long-term satisfaction and optimal platform use.
• Identify and implement process improvements that make current and future implementations more scalable, efficient, and client-friendly.
• Communicate status updates, next steps, and potential risks clearly and proactively across all levels of the organization.
• Maintain accurate and up-to-date project documentation using internal tools like Salesforce, Wrike, and Trello.

What You’ll Bring to the Team :

A plus if you have…

Where You’ll Work : This is a fully remote position, and we’ll provide all the necessary equipment!

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare . With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

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