Incident manager Jobs in Louisville, KY

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.

Within Cybersecurity at IDEXX, the Senior Incident Response Lead serves as the organization's primary technical escalation point for security incidents and leads the enterprise-wide incident response strategy. This role combines advanced incident response capabilities, threat detection expertise, and team leadership to protect organizational assets and maintain security resilience.

In this role, you will be responsible for…

Incident Response Leadership :

• Serve as top-tier technical escalation resource for Security Operations during incident investigation and response
• Direct complex forensic investigations and evidence collection according to forensically sound procedures
• Coordinate with Legal and Privacy teams on regulatory compliance reporting requirements
• Perform damage assessments and guide mitigation strategies
• Manage relationships with the Security Operations Center (SOC) provider, ensuring comprehensive logging and alerting coverage across the IDEXX environment.

Threat Detection & Analysis :

Process & Program Development :

Documentation & Reporting :

Leadership & Communication :

What you will need to succeed :

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.