Job descriptionCompany Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for a highly motivated Applied AI Software Engineer to join our “Agentic Team”, as part of our product-led growth organization. As a founding member of the Agentic Team, you will collaborate closely with a team of engineers, product managers, and marketers to develop, test, and launch revenue engines using AI and automation. You will be responsible for taking software from ideation to deployment, often venturing into uncharted territory, developing brand-new solutions and iterating based on real-world learnings. You'll thrive by thinking outside the box, talking directly to our customers, understanding the business case for your projects, and setting the pace and breadth for engineers across the company. This position is an individual contributor role reportingt to the Senior Director of Growth. Responsibility Automate everything using LLMs, Python/JS scripts, APIs and virtual servers Create secure, efficient backend services and agent pipelines in Python, Javascript or other object-oriented programming languages Develop and maintain feedback loops for your AI Agents Work directly with customers and internal GTM teams to understand needs and iterate quickly Create user-focused frontend experiences using React & Typescript/Javascript Quickly adapt to new technologies, coding languages and domains Proactively raise issues that might impact delivery commitments Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS degree or equivalent work experience 5+ years of relevant experience Experience building AI Agents and prompt engineering Experience using AI-assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery Experience with React, Typescript/Javascript, HTML, CSS Experience with Python, Java or other object oriented programming languages Experience with integration of third-party APIs Experience with public cloud (Azure or AWS) Preferred Excellent problem solving skills Has gone “zero to one” in a fast paced environment Curiosity and ability to learn new technologies and tool sets A product mindset, with a focus on understanding customer problems and iterating on solutions Strong communicator across Slack, async docs, and live conversations Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $140,000.00 - $225,075.00 salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-HybridBasic BA/BS degree or equivalent work experience 5+ years of relevant experience Experience building AI Agents and prompt engineering Experience using AI-assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery Experience with React, Typescript/Javascript, HTML, CSS Experience with Python, Java or other object oriented programming languages Experience with integration of third-party APIs Experience with public cloud (Azure or AWS) Preferred Excellent problem solving skills Has gone “zero to one” in a fast paced environment Curiosity and ability to learn new technologies and tool sets A product mindset, with a focus on understanding customer problems and iterating on solutions Strong communicator across Slack, async docs, and live conversationsDocusign is looking for a highly motivated Applied AI Software Engineer to join our “Agentic Team”, as part of our product-led growth organization. As a founding member of the Agentic Team, you will collaborate closely with a team of engineers, product managers, and marketers to develop, test, and launch revenue engines using AI and automation. You will be responsible for taking software from ideation to deployment, often venturing into uncharted territory, developing brand-new solutions and iterating based on real-world learnings. You'll thrive by thinking outside the box, talking directly to our customers, understanding the business case for your projects, and setting the pace and breadth for engineers across the company. This position is an individual contributor role reportingt to the Senior Director of Growth. Responsibility Automate everything using LLMs, Python/JS scripts, APIs and virtual servers Create secure, efficient backend services and agent pipelines in Python, Javascript or other object-oriented programming languages Develop and maintain feedback loops for your AI Agents Work directly with customers and internal GTM teams to understand needs and iterate quickly Create user-focused frontend experiences using React & Typescript/Javascript Quickly adapt to new technologies, coding languages and domains Proactively raise issues that might impact delivery commitments Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git)
