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Operations specialist Jobs in Tucson, AZ

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Operations specialist • tucson az

Last updated: 8 hours ago
Tier 2 Specialist (CSR Operations)

Tier 2 Specialist (CSR Operations)

MaximusTucson, AZ, US
Full-time
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistan...Show moreLast updated: 25 days ago
  • Promoted
Sales Operations Specialist

Sales Operations Specialist

Jet Support Services, Inc.Tucson, AZ, US
Full-time
For more than 35 years, Jet Support Services, Inc.JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation i...Show moreLast updated: 26 days ago
  • Promoted
Vehicle Operations Logistics Specialist I (Manheim)

Vehicle Operations Logistics Specialist I (Manheim)

Cox EnterprisesTucson, AZ, US
Full-time
Vehicle Operations Logistics Specialist I.Job Family Group : Vehicle Operations.Job Profile : Vehicle Operations Logistics Specialist I. Management Level : Individual Contributor.Flexible Work Option : ...Show moreLast updated: 30+ days ago
  • Promoted
CRM Operations & QA Specialist

CRM Operations & QA Specialist

GrowthAssistantTucson, AZ, US
Permanent
CRM Operations & QA Specialist.Join a fast-paced, global marketing team and help scale CRM campaigns with precision, compliance, and operational excellence. You will play a critical role in ensuring...Show moreLast updated: 30+ days ago
  • Promoted
VP, Operations

VP, Operations

Pair TeamTucson, AZ, US
Full-time
Pair Team is a public benefit company reimagining care for the safety net.As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating sh...Show moreLast updated: 19 days ago
Operations Support Specialist

Operations Support Specialist

AtkinsRéalisAZ, US
Full-time +1
Team is team is growing! If you want to be a part of a successful global organization and have an interest in growing your career in an exciting field, we would like to speak with you! The operatio...Show moreLast updated: 30+ days ago
Global RN Operations Support Specialist Float

Global RN Operations Support Specialist Float

Banner HealthTucson, R4412201
Part-time
This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hir...Show moreLast updated: 30+ days ago
  • Promoted
Sales Operations Specialist

Sales Operations Specialist

Jet Support ServicesTucson, AZ, US
Full-time
For more than 35 years, Jet Support Services, Inc.JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation i...Show moreLast updated: 28 days ago
  • Promoted
Store Operations Specialist

Store Operations Specialist

At Home StoresTucson, AZ, US
Full-time
Show moreLast updated: 30+ days ago
Simulation Operations Specialist

Simulation Operations Specialist

The University of ArizonaTucson, AZ, US
Full-time +1
Simulation Operations Specialist.University of Arizona Health Sciences.N Martin Ave, Tucson, AZ 85721 USA.The College of Nursing Simulation Operations Specialist collaborates with the Simulation In...Show moreLast updated: 7 days ago
  • Promoted
Operations and Data Entry Specialist

Operations and Data Entry Specialist

VirtueStaffTucson, AZ, US
Full-time
Operations And Data Entry Specialist.We are seeking a reliable and detail-oriented Operations And Data Entry Specialist to manage critical, recurring monthly workflows across finance, content creat...Show moreLast updated: 4 days ago
  • Promoted
  • New!
Remote Operations Support Specialist (Remote)

Remote Operations Support Specialist (Remote)

Scale AITucson, Arizona, United States
Remote
Full-time
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show moreLast updated: 19 hours ago
  • Promoted
Sales Operations & Logistics Specialist

Sales Operations & Logistics Specialist

HeadQuartersTucson, AZ, US
Full-time
Sales Operations & Logistics Specialist.We are seeking a sharp, detail-oriented operator to serve as the dedicated Sales Operations & Logistics Specialist for our client, TeraGanix.In this role, yo...Show moreLast updated: 3 days ago
Pool Operations Specialist

Pool Operations Specialist

Casino Del Sol ResortTucson, AZ
Full-time
Performs a wide variety of skilled tasks related to the maintenance and repair of all swimming pool and spa facilities and equipment. Duties and Responsibilities (specific areas of responsibility in...Show moreLast updated: 30+ days ago
Tier 2 Specialist (CSR Operations)

Tier 2 Specialist (CSR Operations)

MAXIMUSTucson, AZ, United States
Full-time
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).This is a full-tim...Show moreLast updated: 25 days ago
  • Promoted
Office Operations Specialist

Office Operations Specialist

Keller Executive SearchTucson, AZ, US
Full-time
Office Coordinator At Keller Executive Search.This is a position within Keller Executive Search and not with one of its clients. Eager to keep a global executive search firm running smoothly while s...Show moreLast updated: 30+ days ago
STAR Village Operations Specialist II

STAR Village Operations Specialist II

Primavera FoundationTucson, Arizona, United States, 85701
Permanent
The Primavera Foundation is a non-profit community development organization that has been co-creating pathways out of poverty and strengthening the Tucson community since 1983, through a variety of...Show moreLast updated: 30+ days ago
  • Promoted
Operations Manager

Operations Manager

Keurig Dr PepperTucson, AZ, US
Full-time
Manufacturing Operations Manager.The Production Manager is responsible for the safety, quality, delivery, and productivity for our high-speed, high-volume manufacturing department.This includes org...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Warehouse Operations

Warehouse Operations

Arizona StaffingTucson, AZ, US
Full-time
Warehouse Operations Associate.Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maint...Show moreLast updated: 8 hours ago
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Tier 2 Specialist (CSR Operations)

Tier 2 Specialist (CSR Operations)

MaximusTucson, AZ, US
25 days ago
Job type
  • Full-time
Job description

Description & Requirements

Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC).

This is a full-time fully remote position.

Why Join Maximus?

Becoming part of Maximus means joining a team that offers :

  • Comprehensive benefits, including medical / dental / vision, paid time off, and more
  • Opportunities for career advancement and professional development
  • A collaborative, respectful work environment with supportive leadership and mentorship

As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.

This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.

Essential Duties and Responsibilities :

  • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
  • telephone, emails, web chats, or written letters).

  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
  • Uses computerized system for tracking, information gathering, and / or troubleshooting.
  • Provides feedback when needed, provide input on call trends, processes, procedures, and training.
  • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
  • Job-Specific Essential Duties and Responsibilities

  • Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
  • Receive and resolve escalations from Tier 1 support staff
  • Support updates to Standard Operating Procedures (SOPs)
  • Provide feedback when needed, including input on call trends, processes, procedures, and training
  • Use computerized systems for tracking, information gathering, and troubleshooting
  • Handle high volume inbound calls, chats, and emails
  • Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
  • Ensure escalations are in compliance with travel regulations
  • Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
  • Other duties as assigned
  • Job-Specific Minimum Requirements :

  • High School diploma or equivalent
  • At least six months of related experience
  • Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
  • Ability to work as part of a team with strong problem / situation analysis capabilities
  • US Citizenship (no dual citizenship)
  • Ability to obtain Public Trust clearance
  • Previous DTMO TAC experience (preferably as Tier 2 Analyst)
  • Minimum Requirements

  • High School diploma or equivalent with 6 months of customer service experience.
  • May have additional training or education in area of specialization.
  • Preferred Skills & Experience

  • Active Public Trust clearance
  • #techjobs #VeteransPage

    EEO Statement

    Maximus is an equal opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.

    That wage rate will vary depending on locality.

    An applicant's salary history will not be used in determining compensation.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

    If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

    Minimum Salary

    19.00

    Maximum Salary

    26.50