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Performance analyst Jobs in Indianapolis, IN

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Performance analyst • indianapolis in

Last updated: 1 day ago
Telecommunications Analyst

Telecommunications Analyst

LidsIndianapolis, IN, US
Full-time
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show moreLast updated: 10 days ago
Performance-Based Sales Opportunity - Remote

Performance-Based Sales Opportunity - Remote

Global Elite TexasIndianapolis, Indiana, United States, 46201
Remote
Full-time
Performance-Based Sales Opportunity - Remote.Entry-level applicants welcome.We don't hire based on resumes; we hire based on work ethic.Good Grief is building a remote sales team made up of competi...Show moreLast updated: 1 day ago
Manager, Systems Integration and Performance (Supply Chain)

Manager, Systems Integration and Performance (Supply Chain)

Eskenazi HealthIndianapolis
Full-time
The System Integration and Performance Manager is responsible for overseeing the integration of various software systems within supply chain to ensure seamless operations and optimal performance at...Show moreLast updated: 30+ days ago
  • Promoted
Sourcing Analyst

Sourcing Analyst

CoinbaseIndianapolis, IN, United States
Full-time
Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world.It’s a massive, ambitious opportunity that demands the best of us, ...Show moreLast updated: 5 days ago
Director Product Performance Measurement

Director Product Performance Measurement

Highmark HealthIN, Working at Home, Indiana
Full-time
This role will lead the development and execution of the health plan’s product performance framework across all product portfolios and lines of business.This leader will provide critical measuremen...Show moreLast updated: 30+ days ago
Supplier Performance Manager

Supplier Performance Manager

Johnson BrothersIndianapolis, IN
Full-time
Manage complete pricing strategy- on and off sale with approval of branch GM.Maintain GP standards as established by the company.Develop price programs by month and brand with approval from GM.Prep...Show moreLast updated: 24 days ago
Carelon Product Performance Plan Director

Carelon Product Performance Plan Director

Elevance HealthIndianapolis, Indiana
Full-time
Carelon Product Performance Plan Director.Location: Indiana, Wisconsin, North Carolina, Georgia, Missouri, Virginia.This role requires associates to be.This approach combines structured office enga...Show moreLast updated: 9 days ago
  • Promoted
Transportation Analyst

Transportation Analyst

Finish LineIndianapolis, IN, United States
Permanent +1
Internal JD Finish Line Candidates Preferred -.Entry Level- Seeking individual with Supply Chain or IT degree and/or internship experience*.The Transportation Analyst produces and interprets KPI re...Show moreLast updated: 12 days ago
Transportation Analyst

Transportation Analyst

Finish Line DistributionIN,Indianapolis,Customer Central
Full-time
The Transportation Analyst produces and interprets KPI reports in support of transportation and supply chain operational business and provides root cause analysis/solutions in support of trend vari...Show moreLast updated: 17 days ago
  • Promoted
Medical Director, Medical Oncology Performance

Medical Director, Medical Oncology Performance

EvolentIndianapolis, IN, United States
Full-time
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions.Working across specialties and primary care, we seek to connect...Show moreLast updated: 12 days ago
PGA Certified STUDIO Performance Specialist

PGA Certified STUDIO Performance Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR SuperstoreIndianapolis, IN
Full-time
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the fastest growing specia...Show moreLast updated: 30+ days ago
  • Promoted
Sales Analyst

Sales Analyst

Brightstar LotteryIndianapolis, IN, United States
Full-time
Brightstar Lottery Indiana, of Brightstar, partners with the State Lottery Commission of Indiana (dba Hoosier Lottery) to maximize net income to the State of Indiana in a socially responsible manne...Show moreLast updated: 12 days ago
Business Analyst

Business Analyst

Immune BiopharmaIndianapolis, IN, US
Full-time
Quick Apply
Immune Biopharma is looking for a Business Analyst to join our team.The Business Analyst will facilitate and manage projects by serving as the liaison for users and developers.This role is responsi...Show moreLast updated: 30+ days ago
Director, Planning & Performance

Director, Planning & Performance

Elevance HealthIndianapolis, Indiana
Full-time
Director, Planning and Performance.Location: This role requires associates to be in-office3days per week, fostering collaboration and connectivity, while providing flexibility to support productivi...Show moreLast updated: 30+ days ago
Metadata Analyst

Metadata Analyst

KPMGIndianapolis, IN
Full-time
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries.Our growth is driven by delivering re...Show moreLast updated: 30+ days ago
  • Promoted
Senior Performance Analytics Consultant

Senior Performance Analytics Consultant

The HartfordIndianapolis, IN, United States
Full-time
Sr Consultant Perf Analytics - GB07AE.We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.Working here means having every opp...Show moreLast updated: 12 days ago
Policy Analyst

Policy Analyst

State of IndianaIndianapolis, IN, US
Full-time
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.At the state, you'll find competitive...Show moreLast updated: 10 days ago
Business Analyst

Business Analyst

VergenceIndianapolis, IN, United States
Full-time
Must live in the Indianapolis area.Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements.Replicate, isola...Show moreLast updated: 30+ days ago
Onsite Business Consultant — Operations, Business Development, & Financial Performance

Onsite Business Consultant — Operations, Business Development, & Financial Performance

Cogent AnalyticsIndianapolis, Indiana, United States, 46201
Full-time
Onsite Business Consultant Operations, Business Development, & Financial Performance.Business Operations Consultant/Project Director.Work directly with privately held, owner-led businesses to mater...Show moreLast updated: 11 days ago
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Telecommunications Analyst

Telecommunications Analyst

LidsIndianapolis, IN, US
10 days ago
Job type
  • Full-time
Job description

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

Under general direction, performs a variety of tasks, including analyzing, documenting, testing, tracking inventory, troubleshooting and supporting of telecommunication equipment, related projects, and service provider relationships. Performs a variety of project tasks and requires good communications skills with the ability to work with users diplomatically and skillfully. Will interact with engineers, vendors, and/or leadership to restore service and/or identify and correct core problems related to Lids telecommunications.

Principle Duties and Responsibilities

  • Provide support for retail stores and corporate/field employees for telecommunication related requests.
  • Investigate, troubleshoot, and resolve (in real-time) issues brought to you.
  • Understand the processes and procedures used to provide support in the retail environment.
  • Provide prompt, thorough, and courteous solutions to the issues escalated to you.
  • Document, update, and resolve issues in the ticketing system.
  • Communicate technical solutions to a non-technical workforce.
  • Complete and close the tickets under your assignment in a timely manner.
  • Keep documentation up to date.
  • Provide regular status updates to leadership when requested.
  • Evening/weekend availability.
  • Hybrid Schedule
  • May be asked to assist with non-telecommunications work to help with projects, store opening/closure/remodel, and communication.

Job Required Knowledge & Skills

  • Minimum 2 years’ experience providing Help Desk support to medium-sized companies
  • Excellent communication and interpersonal skills
  • Strong problem solving and communication skills
  • In-depth knowledge of computer systems, networking, and mobile devices

Preferred Job Required Knowledge & Skills

  • IT-related degree or a minimum of 3 years’ experience providing Help Desk support to medium-sized companies
  • Retail telecommunication technology

Education

Reports To

Help Desk Manager

Employment Requirements
Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Notice to Applicants
In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and background checks as permitted by law, including but not limited to government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance with applicable legal requirements and Company policies.
Need Accessibility Assistance?
Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.