Quality assurance Jobs in Midland, TX

Essential Duties / Responsibilities

Create the scope and objective of an audit plan with leadership, gathering preliminary data and coordinating with cross-functional departments to set and track to deliverables

Meticulously review the information gathered across multiple platforms, flagging areas of non-compliance against the rules and regulations as determined by the Electric and Gas Retail regulatory bodies

Identify weaknesses and opportunities in the current environment, providing recommendations for corrective action

Work with analysts to capture and create process documentation, creating standardized templates

Compile all audit findings, and formulate solutions into an executable document to present to Regulatory, Legal, Functional Owners and leadership for discussion and approval

Leverage Lean and Six Sigma principals to identify ways to eliminate waste and optimize processes

Identify continuous improvement opportunities throughout processes

Build and maintain a strong collaborative relationship with the Regulatory and Legal teams to ensure proper understanding and interpretation of state regulations

Maintain metrics, communicating and tracking the progress of audits and audit results

Provide status updates on individual deliverables and KPI targets on a weekly and monthly basis

Support tracking progress on aged gaps and coordinate with process owners to organize conversations, follow up on outstanding tasks, gather resolution details and QA evidence

Perform other duties as assigned

Working Conditions : Remote

Travel minimal

Standard 8-5, Monday – Friday, working hours expected

Availability outside of normal working hours may be necessary and is dependent on business needs

Reliable internet is required

Minimum Requirements :

High school diploma or GED equivalent

3+ years of retail energy (Electric and Gas) experience,

2+ years of project management or business analyst experience or,

2+ years of auditing experience and,

3+ years of leveraging Microsoft tools such as Excel, Macro’s, PowerPoint, Teams, and Visio

2+ years using Microsoft SQL Server or Power BI, with the ability to read / write script or build visuals

Additional Knowledge, Skills, and Abilities :

Task and deadline driven, managing to deliverables

Confident in presenting and speaking to leadership and with a cross-functional audience

Excels in autonomous work, seeking out answers and solutions independently

Manages multiple deliverables in a fast and ever-changing environment

Embraces change, adapting quickly, with a desire for continuous improvement and growth

Rapidly assimilate to numerous systems and applications

Physical Requirements :

Physically in front of a computer, sitting and standing as desired, using standard computer equipment