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Service desk analyst Jobs in Richmond, VA

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Service desk analyst • richmond va

Last updated: 3 days ago

Front Desk Supervisor

four points by sheraton richmondRichmond, VA, US
Full-time +1Full-time +1

We are looking for an experienced and motivated.Front Office Manager in leading the front desk team and ensuring an exceptional guest experience.The ideal candidate is a hands-on leader who is pass... Show more

Front Desk Receptionist

joint chiropracticRichmond, VA, US
Full-timeFull-time
Quick Apply

The Joint Chiropractic is looking for a Receptionist to join our team in our Richmond office.The Receptionist will greet and assist visitors and clients of the organization.The ideal candidate will... Show more

Spa Associate/Front Desk

hand stone 7230 bell creek rd mechanicsville vaMechanicsville, VA, US
$13.00–$15.00 hourly$13.00–$15.00 hourly
Full-time +1Full-time +1

Hand & Stone Massage and Facial Spa has opening for Spa associates in Mechanicsville, VA.We are now hiring Spa Sales Associates to start asap.Are you passionate about wellness and beauty? Do yo... Show more

Sales Associate Front Desk Team

stretch lab shortpump vaRichmond, VA, US
$16.00–$18.00 hourly$16.00–$18.00 hourly
Part-timePart-time

This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm.Position : Frontdesk / Sales Team.Must have : Sales experience is required for this ... Show more

Business Analyst - Service Management

dpr constructionRichmond, VA, United States
Full-timeFull-time

At DPR, roles and responsibilities are more than describing a job titlethey are a commitment to building great things together.The job description below defines core responsibilities and the scope ... Show more

L1 Help Desk Technician

people sharpRichmond, VA, US
Full-timeFull-time
Quick Apply

Bastionpoint Technology is a growing Managed Service Provider (MSP) looking for an L1 Help Desk Technician to join our Richmond team.This is a great opportunity for someone early in their IT career... Show more

Front Desk Patient Services Representative

master center for addiction medicineRichmond, VA, US
Full-timeFull-time
Quick Apply

Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction m... Show more

Supervisor Service Desk

markelRichmond, VA
Full-timeFull-time

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp... Show more

Front Desk Specialist - Richmond - Endocrinology

lange recruitingRichmond, Virginia, United States
$18.00–$21.00 hourly$18.00–$21.00 hourly
Part-timePart-time
Quick Apply

Join Our Friendly and Supportive Endocrinology Practice!.Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice i... Show more

Help Desk Analyst 4

sunrise systemsRichmond, Virginia, United States
Full-timeFull-time
Quick Apply

Job Title: Help Desk Analyst 4.Duration: 06 months of contract.Troubleshoot, track and remediate issues on end user computing hardware and software systems.Provide Tier 1/11 end-user support at mul... Show more

Customer Service Analyst (Background Screening)

e teamRichmond, VA, United States
TemporaryTemporary

Customer Service Analyst, Background Screening.Duration: 6 Months Contract 100% Remote.Monday-Friday 8am-5pm EST with 1 hour lunch East coast time zone - remote role.The Customer Service Analyst, B... Show more

Front Desk Supervisor

hotel indigo dallas downtownRichmond, VA, United States
Full-time +1Full-time +1

We are looking for an experienced and motivated Front Desk Supervisor to assist the Front Office Manager in leading the front desk team and ensuring an exceptional guest experience.The ideal candid... Show more

Front Desk Associate

richmond adaptive dental care pllcRichmond, VA, US
$16.00–$30.00 hourly$16.00–$30.00 hourly
Full-timeFull-time

Greet patients, verify information, update records, and manage end‑of‑visit procedures.Manage calendars, confirm appointments, handle cancellations, and optimize provider schedules.Confirm eligibil... Show more

Front Desk Agent

white lodging servicesRichmond, VA, US
Full-timeFull-time

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.We know that the hospitality business, like life, is ... Show more

Welcome Desk Manager

american family fitnessRichmond, VA, United States
Full-timeFull-time

Short Pump - Richmond, VA 23233.The Welcome Desk Manager leads the daily operations of the Welcome Desk while creating an exceptional first and last impression for every member and guest.This posit... Show more

Business Analyst/Change Management Analyst

apollo itsRichmond, VA, United States
Full-timeFull-time

Business Analyst/Change Management Analyst.Location: Richmond, VA Duration: 9+ Months 100% remote from Day 1 Must be willing to pick up equipment IN PERSON and be available during regular working h... Show more

Afternoon Front Desk Associate

gold s gym richmond westend arb midlo gaytonRichmond, VA, US
Part-timePart-time

Afternoon Front Desk Associate.This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.The hours ar... Show more

EHR Stability Analyst (Business Analyst)

custom group companiesRichmond, VA, United States
TemporaryTemporary

EHR Stability Analyst (Business Analyst).We are seeking an experienced EHR Stability Analyst to support the deployment, adoption, stability, and continuous improvement of a large-scale Electronic H... Show more

Business Analyst/Change Management Analyst

accylerateRichmond, VA, United States
Full-timeFull-time

Business Analyst/Change Management Analyst.Seeking a Business Analyst/Change Management Analyst to support Design, Development and Implementation (DDI) Project(s) within the Change Management Offic... Show more

Analyst/Sr. Analyst Sales Tax

car maxRichmond, VA, United States
$56,200.00–$127,200.00 yearly$56,200.00–$127,200.00 yearly
Full-timeFull-time

The Sales Tax Analyst is responsible for ensuring that CarMax complies with state sales and use tax laws.This responsibility consists of researching and implementing tax rate changes or law changes... Show more

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Front Desk Supervisor

Front Desk Supervisor

four points by sheraton richmondRichmond, VA, US
3 days ago
Job type
  • Full-time
  • Part-time
Job description

We are looking for an experienced and motivated Front Desk Supervisor to assist the Front Office Manager in leading the front desk team and ensuring an exceptional guest experience.
The ideal candidate is a hands-on leader who is passionate about hospitality, delivers outstanding customer service, and helps create memorable experiences for our guests.

Benefits

  • Health, dental, and vision insurance (full-time employees)
  • Paid Time Off (full-time and part-time employees)
  • 401(k) plan with company match (full-time and part-time employees)
  • Hotel discounts (full-time and part-time employees)
  • Paid holidays (full-time employees)
  • Early access to earned wages

Responsibilities

  • Assist the Front Office Manager in leading the front desk team and maintaining high standards of guest service and operational performance
  • Help ensure staff are informed of and follow hotel policies, procedures, and service standards
  • Welcome guests and efficiently handle check-in and check-out procedures in a friendly and professional manner
  • Accommodate guest requests and resolve guest concerns promptly and effectively to ensure a positive guest experience
  • Support the Front Office Manager with coaching, training, and day-to-day supervision of front desk associates
  • Accurately process cash, credit card, and other financial transactions in accordance with established policies and procedures
  • Audit, balance, and report on cash and credit transactions, including checks, deposits, house charges, promotional materials, postings, and other hotel transactions
  • Assist with maintaining accurate guest accounts, reservations, and front desk records
  • Perform other job-related duties as assigned

Desirable Qualifications

  • Previous experience as a Hotel Front Desk Supervisor, Lead Front Desk Agent, or in a similar hospitality leadership role
  • Previous hotel front desk experience required
  • Experience with hotel reservation/front desk systems such as Galaxy Lightspeed or Opera preferred
  • Strong customer service and problem-solving skills
  • Excellent communication, leadership, and organizational skills
  • Ability to work effectively in a fast-paced, guest-focused environment
  • Ability to work flexible hours, including weekends and holidays

SMI Hotel Group recruits the best and brightest to deliver the highest quality service to our guests.
If you are passionate about hospitality, enjoy leading a team, and believe you have what it takes to make a difference in our guests' experience, we want to hear from you!

SMI Hotel Group is an equal opportunity employer and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.