Service desk analyst Jobs in Salt Lake City, UT

Job Description

Main Responsibilities for Front Desk Admin

• Answer incoming phone calls to the office main line and direct the caller to the appropriate employee or department
• Greet guests professionally and with a smile and notify employees that their guest arrived.
• Take accurate messages
• Maintain a digital visitor log for security
• Distribute mail to depts as appropriate
• Assist with accounts receivable collection and payments to service providers
• Sending invoices to customers daily
• Maintaining an account list with customer accounting details
• Posting incoming customer payments
• Assist with shipment tracking to help various depts
• Assist Management, Administration, and other Departments as requested
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

Preferred Qualifications

• Microsoft Office proficiency
• Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels
• Excellent organizational and time management skills
• Positive and willing to help attitude
• Professional attitude and attire that exemplifies the Expeditors Culture
• Accounting comprehension or acumen
• English language proficiency