Service desk technician Jobs in Salt Lake City, UT

Job Description

Job Description

About Us

Join our team!

Welcome to Air Comm, where innovation meets communication! Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from cell phone integration, dispatch consoles, intelligent surveillance cameras and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average communications provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of two-way radios.

Location

Salt Lake City, UT

Employment Type

Full-Time, Regular, Non-Exempt

Manager Position

No

Reports To

Regional Service Manager or designee

Travel

25% - 50%

Revision Date

January 2025

Summary of Functions

As a Senior LMR (Land Mobile Radio) Technician at Air Comm, you will play a pivotal role in the installation and maintenance of wireless communications systems. You will be responsible for providing exceptional service to our clients, utilizing your technical expertise to deliver imaginative solutions tailored to their requirements.

Essential Duties and Responsibilities

• Install and support wireless communications systems, including complex radio systems for public safety and enterprise customers.
• Create high-level programming code plugs for systems such as P25, Linked CAP+, CAP MAX, and Repeaters.
• Provide system recommendations and designs that align with customer requirements.
• Diagnose, repair, program, and install LMR RF equipment.
• Demonstrate a complex understanding of two-way radio theory and RF propagation characteristics across various frequency bands.
• Conduct installations and servicing of complex wireless communications systems, including UHF / VHF, 800 / 900 MHz systems, dispatch consoles, and microwave systems.
• Utilize proficiency in IP networking and RF design and engineering principles.
• Operate test equipment such as communications service monitors, watt meters, TDRs, FDRs, and multimeters.
• Utilize MS Office Suite (Outlook, Word, Excel) for documentation and reporting purposes.
• Perform additional assignments and special projects as directed.

Experience / Education

Knowledge, Skills, and Abilities

Physical Demands

The following physical activities or abilities are commonly, but not always, associated with the performance of this position. The actual requirements of this position will vary.

The following physical activities or abilities are commonly, but not always, associated with field project sites.

Work Environment

The job environment may vary, but commonly associated outdoors at construction sites, mine sites, hotels, and hospitals.

The following environmental / atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.

Perks and Benefits

Air Comm offers a comprehensive benefits package including medical, dental, vision, a retirement plan, AD&D Insurance options, and more. We also reward our employees’ hard work with bonuses, paid time off, and paid holidays. As an added bonus, we also offer a brand-new facility with a gym and fully stocked coffee bar.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

It is the policy of Air Comm to fill every position without regard to race, color, religious creed, sex, marital status, physical disability, mental disability, medical condition, age 40 and over, national origin, ancestry, sexual orientation, gender identity, genetic information, military or veteran status, or any other basis made unlawful by applicable law. Air Comm is an equal opportunity employer, and strictly prohibits unlawful discrimination by any employee, including managers, supervisors and co-workers.