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Department : Regional Campuses -Freedom Aquatic and Fitness Center
Classification : GMU Worker
Job Category : Part-Time / Hourly Wage
Job Type : Part-Time
Work Schedule :
- Option 1 : Early weekday morning shifts (4 : 45-10am)
- Option 2 : Evening weekday shifts, Mondays - Thursdays (typically either 4-8pmor 4-9pmor 4-10pm), and / or Fridays (4-8pm)
- Option 3 : Weekend shifts, Saturdays (8am-2pm or 2-8pm) and Sundays (8am-1pm or 1-6pm)
Please be explicit about which option(s) 1, 2, or 3 interest you
Location : Manassas, VA / Sci-Tech campus
Workplace Type : On Site Required
Salary : Up to $14 / hour, commensurate with experience
Criminal Background Check : Yes
About the Department :
The Freedom Aquatic & Fitness Center opened in September 1999 and is one of the largest facilities of its type in Northern Virginia. Located on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind / body and spin studios; three racquetball / activity courts; community room and classroom and outdoor field and sand volleyball court.
About the Position :
Customer Service Agents comprise the nucleus of Freedom Center's Customer Service Department - more commonly called the Front Desk. In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling / check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest. Being the single primary revenue source for the Freedom Center, training in and membership processing and competency, preferably through Fusion , is paramount.
Responsibilities :
Customer Service Agents are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling classes and swim-lane reservations, along with on-site childcare scheduling / check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest.
Required Qualifications :
Preferred Qualifications :
Instructions to Applicants :
For full consideration, applicants must apply for the Customer Service Agent at Complete and submit the online application to include three professional references with contact information, and provide a resume.
Posting Open Date : December 16, 2024
For Full Consideration, Apply by : January 10, 2025
Open Until Filled? : Yes