Social media assistant Jobs in Frisco, TX

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

Who we’re looking for

Toyota’s Corporate Communications Department is looking for a passionate and highly-motivated Social Media Manager.

The primary responsibility of this role is to leverage and grow Toyota’s social media presence to help strengthen connections with existing Toyota customers while at the same time attracting new ones.

The Social Media Manager leads a team responsible for developing and overseeing the execution of strategic social media and digital initiatives which includes managing organic and owned content. By creating content that encourages engagement and discussion around the Toyota brand, the Social team aims to improve brand loyalty, perception and the customer experience. Another key role is identifying potential issues and, if necessary, formulating rapid responses from the company.

Reporting to the Senior Manager, External Communications, the person in this role will support the Corporate Communication department's objective to build trust and protect the company’s reputation.

What you’ll be doing

• Develop the most effective platform and content support strategy for various brand and product initiatives in addition to working jointly with the marketing team to amplify paid content initiatives, including product campaigns, through active community engagement.
• Collaborate across the enterprise to drive consumer engagement and ensure a consistency of voice across all platforms.
• As appropriate, lead “rapid response” team on critical customer experience issues to minimize negative impact on the brand.
• Work closely with direct reports – including a Content Analyst and Community Management Senior Analyst to track performance and develop new content. Manage outside vendors and agencies to support internal teams.
• Set and manage annual group budget plan in collaboration with team managers. Includes ongoing budget tracking and reporting to ensure consistency and accountability.

What you bring

Added bonus if you have

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include :

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to