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Support engineer Jobs in Sunnyvale, CA

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Support engineer • sunnyvale ca

Last updated: 1 day ago

Technical Support Engineer

thinking aiSunnyvale, California, United States
Full-time

This role requires professional fluency in Mandarin Chinese.We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform.This role is customer-facing... Show more

Senior Application Support Engineer – US (Remote)

zactSaratoga, California, United States
Remote
Full-time

Zact is a Fintech innovator dedicated to a singular idea : Organizations need simpler expense and payment management systems that align the spending employee with finance and accounting while provi... Show more

Production Support Coordinator

foxconn industrial internetSunnyvale, CA, United States
$24.00–$26.00 hourly
Full-time

Production Support Coordinator.The Production Support Coordinator is to provide comprehensive administrative support to the production operations, engineering department, and collaborates closely w... Show more

Medical Support Assistant

wonder works constructionMountain View, CA, United States
Full-time

We are looking for a detail-oriented team player to join our workforce as a medical support assistant.The responsibilities of the medical support assistant include greeting patients, maintaining an... Show more

Cloud Support Engineer

cadence design systemsSAN JOSE
Full-time

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.We are seeking a highly motivated.This role is customer‑facing and service‑oriented, req... Show more

Logistics Support Engineer

omni inclusiveMountain View, CA, United States
Full-time

Warehouse And Logistics Coordinator.Knowledge of warehousing, shipping, and vendor coordination.Detailed analysis to identify the root cause of incoming bugs and assign to relevant teams.Oversee in... Show more

IT Support Engineer (AI Infra & Data Center)

sk c cSan Jose, CA, United States
$75,000.00 yearly
Full-time

IT Support Engineer (AI Infra & Data Center Operations Support).Location: San Jose, CA, United States Job Type: Full-Time Schedule: 8 hours/day | On-call support as needed (including holidays and o... Show more

Moves Support Coordinator

abm industriesMountain View, CA, United States
Full-time

The MAC Coordinator role plays a critical part in managing corporate relocations, furniture reconfigurations, vendor coordination, event setups, and internal moves across a fast-paced, high-tech ca... Show more

IT Support Engineer

sybex support servicesSunnyvale, CA, United States
Part-time
Quick Apply

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HR Support 1

stanfordStanford, CA, United States
Full-time

Stanford University is seeking a HR Support 1 to support a broad range of administrative and transactional human resources processes.Serve as the initial point of contact for HR policy and process ... Show more

DIRECT SUPPORT PROFESSIONAL

jay nolan community serviceSanta Clara, CA, United States
Full-time

Direct Support Professional (DSP).Apply Now to job that ACTUALLY Makes a Difference in People's Lives - Hiring Immediately.As a Direct Support Professional (DSP) at JNCS: You help individuals with ... Show more

Sr. Support Engineer

ness digital engineeringSan Jose, CA, US
Full-time

Reports to: Regional Head - West Coast.Work hours: 6:00 AM to 5:00 PM PT (Work in Shifts) [During training, timings will be from 8:00 AM to 5:00 PM.Post training, expectation is for the consultant ... Show more

oms support engineer

rawkey technologiesSan Jose, CA, US
$55.00 hourly
Full-time

Retail IT programs for the business, 5+ years of experience in designing and implementing IBM Sterling OMS solutions.At least 2 project implementations that exploit the full capabilities (discover,... Show more

Product Support Manager, Shopping Product Support Excellence

googleSunnyvale, CA, United States
Full-time

Product Support Manager, Shopping Product Support Excellence.We are part of Product Support Excellence within gUP (gTech Users and Products), dedicated to delivering exceptional service while advoc... Show more

Technical Support Engineer

trumpfSanta Clara, CA
$34.41–$57.56 hourly
Full-time

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu... Show more

ECAD Support Engineer

butler aerospace defenseCupertino, CA
$50.00–$65.00 hourly
Full-time

Serve as first point of contact for Cadence ECAD tool issues.Support Cadence tools such as OrCAD Capture, Allegro PCB Designer, and related modules.Tool launch failures and environment setup.Licens... Show more

Application Support Engineer, Fauna

amazon com servicesSunnyvale, California, USA
Full-time

We are looking for an Applications Engineer to join the Fauna Robotics support team.This role is hands-on technical problem-solving combined with operational ownership that helps the team scale.You... Show more

Direct Support Professional

cal hope servicessan jose, CA, US
$20.00 hourly
Full-time +1

Cal Hope Services is seeking dependable, compassionate, and motivated.Direct Support Professionals (DSPs).Supported Living Services program.We provide high-quality, person-centered support to adult... Show more

SRE L1 Support/Cloud Platform Ops Engineer

bitdeer technologies groupSan Jose, California, United States
Full-time

About Bitdeer Technologies Group.Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.Bitdeer is committed to providing comprehensive Bitcoin mining solutions for ... Show more

Field Support Lead

e solutionsMilpitas, CA, United States
Full-time

Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by har... Show more

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Technical Support Engineer

Technical Support Engineer

thinking aiSunnyvale, California, United States
30+ days ago
Job type
  • Full-time
Job description

This role requires professional fluency in Mandarin Chinese.

About the Role

We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong troubleshooting skills across distributed systems, data platforms, and Linux environments.You will work closely with customers and internal engineering teams to resolve complex technical issues, ensure platform stability, and support successful system deployment and operations.

What You'll Do

  • Provide technical support to enterprise customers, including guidance on SDK usage, data integration tools, and system configuration
  • Troubleshoot data ingestion issues, investigate data discrepancies, perform data repair and validation, and support data governance initiatives
  • Deploy, configure, and support big data clusters in customer environments
  • Monitor system alerts and perform root cause analysis to ensure platform stability, performance, and security
  • Diagnose issues across application, infrastructure, networking, storage, and performance layers
  • Collaborate with engineering teams to escalate and resolve complex production issues
  • Develop and maintain technical documentation, including solution guides, FAQs, and implementation manuals
  • Contribute to documentation localization and internationalization efforts

What You Bring

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
  • 3~5 years of experience supporting big data products or enterprise SaaS platforms
  • Proficiency in Java and experience writing Python or Shell scripts for troubleshooting and automation
  • Experience working in Linux environments, including debugging networking, storage, performance, and security issues
  • Solid SQL skills and hands-on experience with MySQL
  • Understanding of big data ecosystems, such as Hadoop, Hive, Kafka, Redis
  • Strong analytical and problem-solving skills with the ability to independently drive issues to resolution
  • Excellent written and verbal communication skills; experience supporting B2B enterprise customers preferred

Nice to Have

  • Familiarity with distributed data processing frameworks such as Flink or Trino
  • Experience with container technologies (Docker, Kubernetes)
  • Experience supporting cloud-based SaaS platforms (AWS, GCP, Azure)