Technical writer Jobs in High Point, NC

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At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

Job Objective :

The Technical Training Specialist is a high performing contributor that facilitates technical training programs. This role will help design, implement, and evaluate training initiatives to support technical employee development and organizational goals.

Duties and Responsibilities of the Position :

Comply with all company safety rules and procedures.

Coordinate, administer, and maintain a variety of technical, operational, or functional training and development services.

Plan and facilitate training workshops that are driven by strategic performance needs of the organization.

Review monthly metrics from manufacturing and evaluate if training procedures are creating effective change.

Take successful process improvements and use them to revise training.

Develop training modules and training workshops.

Analyze employee feedback and performance data to develop relevant training materials and deliver appropriate training.

Consult with managers and employees on employee performance and development needs within their responsibility.

Support 5s of workshop and training materials

Teach principles of precision maintenance

Coordinate and maintain training materials inventory.

Assist management in the selection of non-Company training programs.

Maintain tracking systems and prepare reports.

Recommend processes and procedural enhancements to eliminate non-value-added activities.

Provide expertise for training assignments.

Build and assemble technical trainers for exercises and assessment

Research and locate technical documentation for troubleshooting purposes

Perform other duties as needed.

Required Experience and Education :

• Associate’s degree in a related field or equivalent education and / or experience. 8-10 years of job specific experience or equivalent education and / or experience.

Competencies :

Requires in-depth conceptual and practical knowledge in multiple of the following competencies : AC / DC electricity, electrical wiring diagrams, and troubleshooting

Mechanisms such as belts, gears, bearings, pulleys, conveyor systems, rigging, chains

Hydraulics / Pneumatics

Motors and controls

Automation and PLCs

Other Pertinent Job Information :

Disclaimer : It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Occasional travel is required.

Flexible with shift hours to provide training for off shift employees]

Comfortable with being on a manufacturing floor

May assist with troubleshooting and preventative maintenance activities to support learning and development

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability / veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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