IT Systems Engineer

Summary

PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Charleston, and Bangalore, India.

As part of the Vista Equity Partners portfolio of companies, we are working to reinvent the employee benefits administration landscape.

Our talented employees benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.

Our software has helped the various stakeholders in the Benefits Administration space in managing how benefits are bought, sold, managed, and consumed, and continues to transform the industry with innovative solutions.

Nearly 7.5 million consumers receive their benefits through the PlanSource platform, which provides flexible and intuitive software and services for benefits administration.

PlanSource is looking for an IT Systems Engineer. In this role, you will be responsible for designing and delivering solutions requested by development operations and the software development group they support.

The engineer is responsible for maintaining critical client facing systems and to support internal operations. You will also serve as an escalation point for all other system engineers and support specialists.

The engineer needs to be extremely agile to work in a fast pace, dynamic, rapidly changing and growing environment.

Your primary responsibilities / duties will include :

• Oversee and follow up on all installed systems and infrastructure (on prem and cloud)
• Lend a hand to the design of information and operational support systems
• Designing and implementing different components which are offered by AWS
• Maintaining cloud components to maximize uptime and minimize costs
• Safeguard security, redundancy strategies, and back up
• Collaborate with vendors and other IT personnel for problem resolution
• Work with DevOps engineers to provide the highest levels of systems and infrastructure availability
• Assist with 2nd and 3rd level support
• Design custom scripts to increase system efficiency and lower time on tasks
• Ensure all components have adequate monitoring and logging to prevent outages.
• Test, configure, install, and maintain application software, system management tools, and operating systems

About You

Requirements :

In this role you will bring at least 5+ years experience as a Systems Engineer. You will effectively and efficiently meet development, operational, and customer needs with your knowledge and use of project management methodologies.

In addition, you will have :

• Experience with managing Microsoft Windows Server environments
• Expertise in Vmware Infrastructure
• Experience with Storage appliances (Dell / EMC preferred)
• High level knowledge of the service offerings in AWS
• Experience with monitoring systems (Solarwinds and Site 24*7 preferred)
• Deep understanding of Active Directory, LDAP, ADFS
• Strong familiarity with Windows PowerShell and PowerShell scripting
• Proven knowledge of VPN Technologies
• Well-founded grasp of TCP / IP, DNS and DHCP
• Quality experience with System Engineering
• Linux Experience is a plus

What We Offer

• Great benefits package, including a full suite of health benefits, a generous 401(k) Plan, unlimited PTO, paid parental leave, a strong rewards and recognition program, and a focus on mental health and well-being.
• An inclusive environment with Employee Resource Groups, volunteering days and the ability to donate to organizations of your choice through our recognition platform.
• The opportunity to work for a fast growing, established technology company, but work side-by-side with a small, dynamic team of talented professionals.
• Fast-paced environment with big goals and the opportunity to make a big impact.

Top five reasons to come to PlanSource :

5 : Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world.

4 : PlanSource is highly rated with our customers. Be proud of our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.

3 : Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, and a commitment to wellbeing.

2 : You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and offering development plans and tracks to pursue your personal and professional goals.

1 : Share our values. Be part of a team that values diversity and representation in all levels of the organization. Be part of a team that gives back to local communities, and is actively aware of their social and environmental impact.