SATCOM Field Operations Manager, KGS Operations

Sr. Technical Program Manager

Amazon's Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. The Sr. Technical Program Manager role in Kuiper Government Solutions (KGS) Operations will be at the forefront of defining requirements and establishing partnerships with field service providers that will support KGS end user broadband deployments and integrations worldwide. This role will be the Single-Threaded Owner (STO) for large, complex, and strategic field service partnerships to support satellite terminal installations. The role will own business requirements, partner selection and operations per country, align teams, and track progress for multiple interconnected workstreams.

Key Responsibilities :

• Drive field service provider partnership readiness spanning different groups of partner types with varying needs, while maintaining a robust view of risks and opportunities for launching field service in new countries for KGS.
• Develop competitive partner selection capability assessment and selection plans with internal and external stakeholders.
• Evaluate and recommend commercial field service providers that improve the terminal installation and field support of end customers.
• Communicate partnership progress across various workstreams to senior / executive leadership.
• Identify partner needs, define business requirements, and launch new features which improve our overall customer experience and value proposition.
• Manage new field service partnerships end-to-end while ensuring our high standards are maintained.

Security Clearance : This position requires that the candidate selected be a US citizen and candidates must be able to obtain and maintain a US Government security clearance of TS / SCI.

Basic Qualifications :

Preferred Qualifications :

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.