Supervisor

Retail Supervisor Opportunity At Itsugar

It's fun, it's flexible, it's entertaining Itsugar was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, Itsugar aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate Itsugar from other candy retailers. First is the product an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance full of bright colors, loud music, and lighthearted rebellion. The third is the people passionate, optimistic, and energetic. Itsugar is looking for a fun and dynamic Retail Supervisor to join our team. As a Retail Supervisor, you will be the premier "SUGARTAINER" in charge of delivering a sweet customer experience while promoting our brand. This position is a steppingstone towards a management role within Itsugar. The Supervisor will be a shift leader in charge of overseeing all store functions and team members.

What You'll Do

It's exciting! Laugh out loud, dance to the music, and provide a humorous escape to our customers while you :

• Act as a leader on duty : oversee the daily operation of the store and ensure that sales objectives are met.
• Evaluate daily operations on an ongoing basis and make recommendations / initiate action to enhance productivity, efficiency, effectiveness, and profitability.
• Foster a productive work environment through consistent coaching and training of Sales Associates.
• Demonstrate a positive, enthusiastic and brand proud attitude.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Partner with store manager to identify ongoing challenges and present solutions.
• Deliver exceptional customer service : follow our customer engagement model SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure salesfloor is clean and organized while maintaining store visual standards.
• Operate POS / register to properly cash out all customers.
• Achieve sales goals : follow through on customer requests for specific items and suggest additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
• Support store operations : maintain store cash handling records, reports, and opening and closing procedures.
• Ensure visual standards are appropriate and support the brand image.
• Merchandise displays to visual guidelines.
• Plan, coordinate, and set up special events and promotions.
• Maintain communication with associates regarding product recommendations to increase sales / inventory.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational responsibilities include, but are not limited to salesfloor / backroom / restroom maintenance, cleaning, mopping, etc.

Embody Our Core Values

Represent our core values : IT'S being positive, playful, present and a difference maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment.

What You Need To Join The Fun

Must be 18 years of age or older. Education : high school diploma or equivalent preferred. Years of experience : 2 years of retail experience and at least 1 year of supervisor experience preferred. Willing to work a flexible schedule including days, evenings, weekends, and holidays. Able and willing to work 32-40 hours a week. Must be able to use a POS / cash register. Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear. Able to independently lift / move up to 25 lbs. Able to lift / move up to 50 lbs. with assistance.

What's In It For You? It's Even Sweeter

Fun at work! Dance, sing and laugh out loud while you work. Flexible scheduling Career growth opportunities Continuous training and development 30% employee discount Perk spot (discounts on cell phone, travel, events, etc.) 401k with company match beginning the 1st of the month following 60 days of employment. Employee assistance program Medical, dental, and vision insurance Paid time off Health savings and flexible spending account Legal services

Let's Get Social!

Website : www.itsugar.com Facebook : www.facebook.com / itsugar Twitter : www.twitter.com / itsugar Tiktok : itsugar_official