Implementation Manager

Implementation Manager

At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America's public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care.

At OnMed, every role, every day, is directly impacting the communities we serve. You'll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need.

This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It's healthcare that shows up.

As the Implementation Manager, you oversee our CareStation implementations from start to finish. You partner closely with our clients and internal team members to create the implementation plan, track progress, and proactively address risks to keep the implementations on track. With clear communication and teamwork, you ensure the outcomes and quality of service align with expectations of our clients.

Role's Responsibilities

• Manage all aspects of a new CareStation implementation from beginning to end (planning, executing, monitoring, closure).
• Works with sponsors and key stakeholders to develop the scope of the implementation, goals and deliverables.
• Defines the responsibilities of all team members involved in the implementation.
• Creates a cohesive project plan and schedule that includes major milestones, tasks, key dependencies, responsible owners, start and end dates.
• Manages the project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.
• Ensures that project inter-dependencies within the project and across other departments are considered and are tracked, planned and executed.
• Identifies, tracks, monitors project work to ensure that progress is within expected guidelines.
• Identifies and communicates implementation related issues / risks that may arise throughout the duration of the project.
• Develop go to green plans to mitigate all risks and issues identified throughout the life of the implementation.
• Maintains effective communication and working relationships with key stakeholders and implementation team members, communicating overall status, progress and issues.
• Ensure implementation outcome are in alignment with desired results.
• Analyzes, documents and shares lessons learned with department leaders, completes implementation closure process and documentation, adjust implementation processes and documentation as required per analysis at project close.
• Prepares and presents oral and / or written reports and implementation presentations.
• Organizes and conducts implementation meetings.
• Communicate clearly and effectively to all sponsors, stakeholders, team members, and vendors.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.