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Help Desk Associate

Help Desk Associate

Craig TechnologiesHerndon, VA, United States
4 days ago
Job type
  • Full-time
Job description

Title : Help Desk Associate

Location : Reston, VA

Clearance : No

Citizenship Requirement : Yes, US citizenship required.

Req # : 3970 (3127)

Salary : $60,000 - $86,000

Expected Contract Length : 1 year with potential for extension

Project Overview :

Craig Technologies is partnered with Bechtel the Engineering, Procurement, and Construction (EPC) partner on the Northrop Grumman team to deliver the Sentinel Program, which is modernizing the ground-based leg of the U.S. nuclear deterrent triad, including intercontinental ballistic missile (ICBM) systems and launch infrastructure. Bechtel's scope of service in Sentinel's current Engineering & Manufacturing Development phase focuses on the ground infrastructure component of the program.

A major contractor for the United States and allied governments, Bechtel has handled such efforts as chemical weapons demilitarization projects, missile-defense, infrastructure, base operations, procurement and project management, and restoration and recovery spanning half a century. We use our expertise to help our customers securely and effectively transform mission delivery.

Job Summary :

The BIM Coordinator is a member of the Engineering Automation and Digital Delivery team who will develop, manage, organize, and verify complex design information within a model-based integrated digital engineering environment for Department of Defense (DOD) projects. Working within the Engineering Department, the BIM Coordinator will help administer models and data for Engineering disciplines (Civil, Structural, Architectural, Electrical, Piping, and HVAC), who in turn use BIM tools to create project deliverables.

An integrated digital delivery program includes coordination of internal (company) work products and designs, as well as coordination and integration of work with external (customer, vendor, sub-contractor) stakeholders. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, a can-do attitude, and a desire to innovate. #LI-HB1

Major Responsibilities :

The BIM Coordinator is responsible for supporting an integrated digital environment with focus on the parametric modeling and data attribution of physical characteristics of the design. This involves understanding and executing work in accordance with company and contract requirements, supporting various engineering disciplines and construction trades, and may involve development of novel concepts, approaches, and solutions. The ideal candidate will have experience in executing engineering and design modeling activities, and in producing design documents for government customers. The candidate will interface with engineering, procurement, construction, and the client in the development of the shared digital engineering environment.

Responsibilities include :

Supporting model reviews with key stakeholders.

Keeping up to date on best practice BIM implementation methodologies.

Maintaining the project BIM content library, standards, and protocols.

Continually seeking ways in which project information can be utilized to support project management and drive efficiency in processes.

Integrating vendor information, construction as-built information, and final as-built information into Building Information Model.

Providing BIM training and technical support to Engineering customers.

Processing modes of delivery to internal and external customers.

Troubleshooting service tickets submitted by members of the engineering team.

Reviewing BIM models and design drawings for conformance with project, company, and industry codes and standards.

Maintaining project title blocks and templates.

Building custom families for use by other engineering disciplines.

Interfacing with the EA development team on new plug-ins and automations for applications such as Revit, SmartPlant3D, or Tekla.

Interacting with software suppliers and service staff.

Education and Experience Requirements :

Requires bachelor's degree in related Engineering, Construction, or Information Management from an accredited university or college with at least 3 years of relevant experience, or AA / AS degree with 5 years of related experience.

Relevant experience includes, but is not limited to, evaluating, selecting, and applying standard engineering methods, techniques, procedures, and criteria, using independent judgement with limited oversight to execute work supporting a model-based digital engineering delivery program.

US citizenship is required per contract requirement.

Possess active security clearance or ability to obtain security clearance.

Required Knowledge and Skills :

Experience with EPC or AEC projects, BIM tools, and digital delivery implementation on DOE, DOD, or other government agencies

Excellent listening, oral, and written communication, planning, and organizational skills.

Able to develop and maintain excellent working relationships with the stakeholders.

Able to take on additional responsibilities, maximize efficiency, manage priorities.

Demonstrating ownership of assigned actions to self and showing initiative in problem solving.

Technical writing to develop Procedures, Plans, Instructions, and Workflow Diagrams.

Specialized technical knowledge of engineering design modelling tools and processes.

Specialized technical knowledge of design model validation tools and processes.

Experience with Autodesk Revit, including creation and management of families for all disciplines.

Familiarity with a variety of BIM tools with an emphasis on Autodesk tools (Revit, Civil3D, AutoCAD, Navisworks, etc.), Hexagon tools (SmartPlant3D), and Trimble tools (Tekla Structures).

Experience integrating and extracting data from automation tools for use by project stakeholders.

Experience setting up and configuring BIM, CAD, and automation tools.

Implementing BIM tools in accordance with the United States National Building Information Modeling Standard, AFCEC and USACE BIM requirements

Ability to interface with all Engineering disciplines, as well as Contracts, Procurement, and Construction functions, with a strong understanding of cross-functional project delivery work processes.

Ability to explain new work processes and technologies to employees from all levels of the organization and technologies to employees from all levels of the organization.

The salary range for this role is $60,000 - $86,000; however, Craig Technologies considers several factors when extending an offer for employment, including but not limited to, the role and associated responsibilities, a candidate's work experience, education / training and preferred skills and knowledge.

Note : This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

All candidates selected will be subject to a security background investigation and must meet all eligibility requirements for access to classified information.

Craig Technologies is an EEO Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other non-job-related protected status. All candidates selected will be subject to a security background investigation and must meet all eligibility requirements for access to classified information.

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Help Desk Associate • Herndon, VA, United States

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