Coordinator, Norton Medical Group Access Center, Days

Coordinator, Access Center

The Coordinator, Access Center schedules via electronic medical records system medical provider appointments for patients throughout the Norton Healthcare system, to include primary care physicians and specialists. Schedules appropriately based upon clinical protocols, availability and payor source. Manages appointment requests from both phone calls (inbound and outbound) and electronic requests. Directs patients to the best option for medical care within the Norton healthcare system.

Qualifications Required :

• One year customer service experience with external and / or internal customers

Desired :

Norton Healthcare is an Equal Opportunity Employer M / F / Disability / Veteran / S Exual Orientation / Gender Identity Equal Employment Opportunity is the Law