Patient Access Coordinator

Patient Access Coordinator

Baptist Health Medical Group is seeking a Patient Access Coordinator for the Primary Care department in the Eastpoint Pkwy area. This is a full-time / first shift position. The role involves :

• Demonstrating a commitment to the mission, vision, and values of Baptist Health.
• Registering patients in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directing patients, answering the phone, and handling inquiries.
• Ensuring eligibility, Medicare compliance, and benefits are properly verified prior to visit.
• Demonstrating skill with all applicable access software systems.
• Establishing patient portion due estimates and performing point of service collections activities. Communicating with patients to establish payment expectations and plans based on individual insurance benefit plans.
• Pre-registering patients. Demonstrating ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
• Exhibiting excellent customer service skills with patients, fellow employees, physicians, and office staff.
• Performing other related duties as assigned or requested in order to maintain a high level of service.
• Completing required continuous training and education, including department specific requirements.
• Maintaining all patients visit information within the system, updating as requested.
• Demonstrating knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services.

Minimum Education, Training, and Experience Required :

Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork, and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.