Business Analyst / Product Owner

Job Description

PRIMARY DUTIES & RESPONSIBILITIES :

• Collaborate with Operations, Management, IT, and / or Finance / Accounting team members to identify Business Process Improvements across multiple products and services Analyze data, gather information, and document current processes, including inputs, outputs, tasks, and dependenciesIdentify areas of improvement, inefficiencies, and bottlenecks in existing processes and design automated workflows where feasibleCollaborate with clients and internal stakeholders to understand their business goals, requirements, and challengesWork closely with cross-functional teams to design and implement process improvements, including process re-engineering and automation
• Support software implementation and process improvement initiatives, including development and implementation of requirements, testing, training, and user support
• Maintain product backlog across multiple products and services
• Conduct training sessions and workshops to educate employees on optimized processes and tools
• Evangelize the value of technology and process improvements in direct discussions and group discussions with executives, business leaders, and users at all levels
• Proactively research, learn, and apply new technology and / or methods to solve and implement for complex business issues and projects
• Define and document standard operating procedures (SOPs), guidelines, and best practices to streamline workflows

Requirements

MINIMUM SKILLS & REQUIREMENTS :

• Proven leadership experience managing and implementing change, specifically when implementing new software and during process improvement initiatives, including Soliciting requirements from usersObtaining concurrence on priorities between cross-functional groupsDetermining and clearly communicating benefits of change in advocacy of process improvementsOrganizing and documenting requirements for developers and consultantsCoordinating with consultants, developers, and other Stakeholders to resolve issuesDeveloping and providing training for users during implementationProviding tier 2 user support of fielded systems in operation
• Exceptional communication and interpersonal skills, with the ability to develop and forge strong relationships and build consensus among competing stakeholders at all levels and functional areas within the organization
• Experience leading custom application development as a product owner in an agile environment
• Experience with Servicenow and similar service management and workflow and systems
• Excellent analytical skills and problem-solving skills with the ability to identify inefficiencies, propose practical solutions, and identify downstream implications
• Ability to coordinate projects across multiple technologies, products, and services
• Comfortable with autonomy, self-motivated, and able to manage priorities driven by multiple organizations and leaders

DESIRED SKILLS :

• Experience leading development of Microsoft cloud-based applications using Power Apps and Power Automate
• Experience working with HR to integrate applications and systems with personnel processes
• Experience with SharePoint
• Trained and Certified Agile Professional

SRC IS A CONTRACTOR FOR THE GOVERNMENT, THIS POSITION WILL REQUIRE CITIZENSHIP

ABOUT US

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions.

At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds.

This team is challenged daily to provide cutting edge technology solutions to our clients.

Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence.

For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

DIVERSITY & INCLUSION

We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives.

We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.

EQUAL OPPORTUNITY EMPLOYER

Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

CJ #LI-DH1