Manager, Care Coordination

Manager, Care Coordination

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our patients are our north star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

Roles & Responsibilities

• Lead and supervise Utilization Management, Case Management, and Clinical Care Coordinator teams to ensure high-quality delivery of care.
• Chair and lead discharge planning meetings on a routine and periodic basis.
• Develop, implement, and monitor care coordination policies, procedures, and performance metrics.
• Collaborate with clinical and administrative leadership to optimize patient flow, resource allocation, and discharge planning.
• Ensure compliance with regulatory requirements, payer guidelines, and organizational standards in care coordination activities.
• Foster interdisciplinary collaboration and analyzing data to support process and quality improvement initiatives leading to improved patient outcomes and satisfaction.
• Provide ongoing coaching, performance evaluations, and professional development for direct reports.
• Participate in budget planning and resource management for care coordination services.
• Coordinates and leads departmental activities (Payroll, scheduling, staff meetings, etc).
• Performs comprehensive patient assessments and on-going treatment and care plans.
• Seeks clinical advice from and works collaboratively with nursing, medical, and other ancillary and interdisciplinary staffs.
• Identifies patients proactively with complex needs, collaborates with other relevant internal and external resources and services; periodically monitors and reviews the individual's ongoing needs and the appropriateness of the service(s) to improve access to quality services to meet health and social care needs, promoting user choice and independence.
• Effectively manages the delivery of care to an active caseload of patients to reduce the risk of hospital re-admissions.
• Provides concurrent input related to utilization of resources, risk management, and quality of care.
• Performs other duties as assigned.

Schedule :

Full-Time Days, Mon-Fri

Performance Standards

Minimum Qualifications

Preferred Qualifications

Work Shift : 8a-4 : 30p (United States of America)

Benefits (FT / PT) :

Broadlawns Medical Center is an Equal Opportunity Employer