Job Details
Description
Only those with direct experience in Active Senior Living or Assisted Living sales will be considered for this position.
Be a part of an exciting opportunity to join the sales team at our beautiful waterfront LPC in St. Petersburg. The Sales Counselor’s role is to maximize results and to reach and exceed the sales benchmarks and the budgeted occupancy established for the community.
Manages the community's AL (Assisted Living) sales process and provides customers with community-related information via personal visits, coordination of assessments and follow-up.
Salary is $70,000+ plus sales incentives.
ESSENTIAL JOB FUNCTIONS :
- Responsible for utilizing internal and external systems to increase and maintain maximum occupancy.
- Must meet the requirements set forth by the Sales Excellence Initiative program.
- Responsible for building and maintaining long-term relationships with prospective / current residents in order to understand needs / likes / requirements.
- Responsible for assisting prospective residents in selecting, visiting and inspecting housing units (unit types depend on the community).
- Responsible for entering new leads, updating and maintaining current information in Enquire CRM.
- Responsible for managing visits and / or tours of prospective residents to your community.
- Responsible to support the Sales Director in training back up team members to field incoming traffic.
- Responsible for meeting or exceeding company sales metrics, meeting with prospective new residents through inquiries and closing tour process, including external community partners and referral sources.
Will focus (with the team) on providing the resident and family with all necessary information to achieve optimal satisfaction and customer relations.
REPORTING RESPONSIBILITIES :
Complete Month End Conversion Report due to the Sales Director by the 3rd day of the following month.
SALES BENCHMARKS :
- Complete weekly Lead Status and Available Inventory Update
- Minimum of 3 sales per month
- Minimum of 8 connected prospective resident calls per day
- Minimum of 2 connected referral source calls per day
- Minimum of 5 prospective resident appointments per week
- Minimum of 3 referral source appointments per week
ESSENTIAL QUALIFICATIONS :
Education and Experience :
- High school diploma or general education degree (GED); and two (2) years sales experience or equivalent combination of education and experience, preferably with seniors.
- Older adult housing sales experience preferred; LPC sales experience preferred.
The Physical activities of this position involve :
- Balancing Kneeling Reaching
- Crouching Pulling Standing
- Manual Dexterity Pushing Stooping
- Grasping Lifting up to 40 lbs.
Sensory and communicative activities with or without prosthetic of this position are :
- Hearing, Seeing
- Speaking and Writing
An individual in this position will be exposed to :
- Inside and outside environmental conditions
- Bloodborne pathogens (low risk)
- Respiratory pathogens
Qualifications
Skills
Behaviors
Preferred
Thought Provoking
Capable of making others think deeply on a subject
Team Player
Works well as a member of a group
Loyal
Shows firm and constant support to a cause
Leader
Inspires teammates to follow them
Innovative
Consistently introduces new ideas and demonstrates original thinking
Functional Expert
Considered a thought leader on a subject
Enthusiastic
Shows intense and eager enjoyment and interest
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
Devoted to a task or purpose with loyalty or integrity :
Motivations
Preferred
Self-Starter
Inspired to perform without outside help
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Goal Completion
Inspired to perform well by the completion of tasks
Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals
Financial
Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit
Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization :
Education
Experience
Licenses & Certifications
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