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Training Specialist

Training Specialist

MediumIrving, TX, US
3 hours ago
Job type
  • Full-time
Job description

Better Opportunity

We are seeking a high-energy Training Specialist to join our team in Dallas. In this role, you will deliver engaging training programs that accelerate mortgage sales professionals' readiness, sharpen their sales skills, and strengthen compliance. Using our Tell–Show–Do–Practice–Review model, you'll coach professionals through real-world mortgage scenarios, helping them gain confidence using Tinman technology and drive business results.

This is more than a "stand-and-train" job — you'll be a mentor, culture-bearer, and performance multiplier.

Responsibilities

  • Facilitate live and virtual training sessions for new and experienced sales professionals
  • Teach mortgage fundamentals, Tinman workflows, compliance basics, and borrower engagement skills
  • Sales coach production roles (objection handling, disclosures, rate conversations, etc.)
  • Track trainee performance with KPIs such as speed-to-competency, talk-to-app ratios, and borrower satisfaction
  • Collaborate with peers to innovate training activities, roleplays, and assessments
  • Embody and enforce team IMPACT (Integrity, Mastery, Presence, Accountability, Clarity, and Tenacity)

Qualifications

  • 2+ years mortgage experience
  • Strong public speaking and facilitation skills (in-person and virtual)
  • Confidence managing groups and energizing audiences
  • Basic understanding of mortgage lifecycle or proven ability to learn complex technical systems quickly
  • Hands-on experience with Tinman or other LOS platforms (Encompass, Blend, Optimal Blue, Melo, Salesforce, LOLA, Ignite) is preferred
  • Mortgage industry experience (LC, LOA, processor, or operations) preferred
  • Corporate training, coaching, or instructional design background preferred
  • Sales training or customer-facing leadership experience preferred
  • Certifications (ATD CPLP, SAFE Act, coaching credentials) preferred

    • Salary $65,000 - $80,000 a year

    Company Benefits

    We are thrilled to offer all our full-time employees the following benefit offerings :

  • Benefits eligibility effective DAY ONE
  • $0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (
  • Additional Medical, dental, vision plan options also all with nationwide coverage)
  • Flexible PTO
  • Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
  • Personalized care for every fertility and family care journey for our employees and their partner!
  • Dependent care benefits (i.e. childcare and / or elder care costs) and commuter benefits both include a company match!
  • Discount programs and perks including pet Insurance!

    • The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided.

    Disclaimer

    Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

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    Training Specialist • Irving, TX, US