Cisco Lifecycle Services Representative

A company is looking for a Cisco Life Cycle Services Representative (Remote).

Key Responsibilities

Manage customer support Cisco renewal opportunities within assigned accounts

Coordinate with customer and internal teams to ensure timely renewal activities

Identify upsell opportunities and provide accurate renewal quotes to clients

Required Qualifications

High school diploma required; bachelor's degree preferred

5-7 years of Cisco maintenance renewal management or lifecycle experience required

Proficiency in CCW-R, CCW & EAMP, and Microsoft Office

Strong analytical skills regarding client quotes and reports

Knowledge in Annuities (EA, SaaS & Subscriptions) preferred